Open to opportunities

Kaitlin Moppert

@kaitlinmoppert

Message

Compassionate social services professional and experienced teacher's aide focused on client support.

United States

Message

What I'm looking for

I seek a stable role supporting clients or students where I can use my administrative, interpersonal, and classroom support skills to help families and community members grow.

I am a dedicated social services professional with hands-on experience interviewing clients, processing public assistance applications, and providing front-line client support in county government settings.

With multiple years as a teacher's aide and classroom substitute, I have supported classroom instruction, implemented accommodations from IEPs, and provided one-on-one assistance to students with diverse learning needs.

I bring strong administrative and customer-service skills from roles as a social service clerk and hospitality attendant, including data entry, phone communication, Microsoft Office, and documentation management.

I prioritize professionalism, empathy, and problem solving, and I am committed to contributing reliable support to teams serving children, families, and community members.

Experience

Work history, roles, and key accomplishments

Social Services Examiner

Broome County Government

Jun 2025 - Oct 2025 (4 months)

Interviewed applicants for public assistance, reviewed documentation, and determined eligibility, ensuring timely and accurate benefits decisions during intake processes.

Interviewing Eligibility Case Documentation Data Entry Customer Service HIPAA Problem Solving

Teacher's Aide

Greene Central School

Sep 2022 - Sep 2024 (2 years)

Supported lead teachers by implementing lesson plans, providing one-on-one instruction to students with special needs, and assisting with classroom management and IEP accommodations.

Lesson Implementation Behavior Management Educational Technology Communication

Social Service Clerk

Broome County Department of Social Services

Nov 2019 - Jun 2022 (2 years 7 months)

Provided front-line client services, processed applications by phone, maintained records, and coordinated referrals to community benefits and support services.

Client intake Data Entry Phone Communication Records Management Problem Solving Confidentiality Customer Service

Cleaner

The Night Shift

Oct 2019 - May 2020 (7 months)

Performed cleaning and sanitization of assigned areas, managed cleaning supplies inventory, and adhered to safety and confidentiality protocols for secure environments.

Inventory Management Safety Compliance Confidentiality Record keeping Time Management

Classroom Aide

Broome Tioga BOCES

Aug 2014 - Jul 2017 (2 years 11 months)

Assisted teachers with classroom instruction, provided one-on-one support for students, substituted for lead teachers, and helped prepare materials and proctor exams.

Classroom Preparation Student supervision

Hospitality Attendant

Residence Inn by Marriott

Aug 2009 - Apr 2015 (5 years 8 months)

Maintained guest room cleanliness to brand standards, supported multiple hotel departments including front desk and laundry, and assisted guests with reservations and requests.

Housekeeping Reservations Laundry Operations Customer Service Multi Department Support