Kailey Hopping
@kaileyhopping
I support customers, schedules, and salon clients while training teams and keeping operations organized.
United StatesWhat I'm looking for
At Experigreen, I handle high-volume customer calls, billing, scheduling, payment disputes, mail processing, and training for incoming employees.
I'm also a licensed cosmetologist serving my own clients at Zealand Spa Salon and supporting reception, appointments, retail, cleaning, and salon operations. My background includes shift management at Dairy Queen, customer service, retail, custodial work, and professional cleaning.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Experigreen
Jun 2025 - Present (1 year 3 months)
Handles high volume of phone calls to process bills, resolve customer issues, schedule customers, and solve payment disputes. Trains incoming employees and processes company mail.
Education
Degrees, certifications, and relevant coursework
Douglas J Aveda Institute
Associate's degree, Cosmetology
2021 - 2022
Completed an Associate's degree in Cosmetology, gaining skills in hair styling and salon operations.
Henry Ford Community College
Associate's degree, Business Administration
2018 - 2020
Earned an Associate's degree in Business Administration, focusing on business fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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