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Tia Werschke

@tiawerschke

Client-focused communications professional skilled in brand development, client experience, and event planning.

United States
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What I'm looking for

I seek a client-facing marketing or brand role where I can drive engagement, support operations, and grow in event planning and digital marketing.

I am a communications graduate with hands-on experience creating memorable client experiences and building brand presence. I thrive at the intersection of customer service, marketing, and operations, bringing empathy and professionalism to every interaction.

In front-line roles I served as the first point of contact for inbound client inquiries, optimized scheduling workflows, and maintained accurate client records to support revenue-generating staff. I have experience working in high-volume service environments where clear communication and adaptability were essential.

I developed and launched an independent apparel brand end-to-end, producing logo and visuals, a marketing strategy, event promotion planning, budgeting, and brand storytelling. That project sharpened my skills in creative direction, project management, and audience engagement.

I am proficient with Canva, Adobe Express, Microsoft Office, Google Workspace, social media management tools, and Google Analytics, and I bring strong stakeholder relationship, event planning, and community outreach abilities to marketing or client-experience teams.

Experience

Work history, roles, and key accomplishments

HN

Client Experience Coordinator

Hammer & Nails

Jan 2024 - Aug 2024 (7 months)

Served as first point of contact for inbound client inquiries and managed high-volume calls, emails, and texts while optimizing scheduling workflows to support revenue-generating staff and improve appointment distribution.

Education

Degrees, certifications, and relevant coursework

California State University, Fullerton logoCF

California State University, Fullerton

Bachelor of Arts, Communications, Advertising

Pursuing a Bachelor of Arts in Communications with an emphasis in Advertising, expected December 2025.

Tech stack

Software and tools used professionally

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Tia Werschke - Client Experience Coordinator - Hammer & Nails | Himalayas