Tia Werschke
@tiawerschke
Client-focused communications professional skilled in brand development, client experience, and event planning.
What I'm looking for
I am a communications graduate with hands-on experience creating memorable client experiences and building brand presence. I thrive at the intersection of customer service, marketing, and operations, bringing empathy and professionalism to every interaction.
In front-line roles I served as the first point of contact for inbound client inquiries, optimized scheduling workflows, and maintained accurate client records to support revenue-generating staff. I have experience working in high-volume service environments where clear communication and adaptability were essential.
I developed and launched an independent apparel brand end-to-end, producing logo and visuals, a marketing strategy, event promotion planning, budgeting, and brand storytelling. That project sharpened my skills in creative direction, project management, and audience engagement.
I am proficient with Canva, Adobe Express, Microsoft Office, Google Workspace, social media management tools, and Google Analytics, and I bring strong stakeholder relationship, event planning, and community outreach abilities to marketing or client-experience teams.
Experience
Work history, roles, and key accomplishments
Client Experience Coordinator
Hammer & Nails
Jan 2024 - Aug 2024 (7 months)
Served as first point of contact for inbound client inquiries and managed high-volume calls, emails, and texts while optimizing scheduling workflows to support revenue-generating staff and improve appointment distribution.
Hostess & Server Assistant
BJ's Restaurant
May 2022 - Aug 2022 (3 months)
Coordinated guest flow and communication among guests, servers, kitchen staff, and management in a high-volume environment, contributing to guest satisfaction and repeat business.
Education
Degrees, certifications, and relevant coursework
California State University, Fullerton
Bachelor of Arts, Communications, Advertising
Pursuing a Bachelor of Arts in Communications with an emphasis in Advertising, expected December 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
readymag.website/5999771Job categories
Skills
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