At Adecco / Ciox Healthcare, I contact medical providers to coordinate required medical documentation and answer questions from provider offices.
I follow up on requests, help providers submit charts by fax or mail, and accurately log call transactions while protecting confidential patient records.
At Infinite Solutions / Molina Healthcare, I supported customers with health insurance questions, troubleshot technical problems, and maintained customer account records.
Earlier, I supported customers at Skye Bank and Barclays Bank. At Skye Bank, I increased sales by 10% through customer interaction and service support.
