Looking for a job

Kaela Worsham

@kaelaworsham

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I prepare food, support guests, and lead fast-paced restaurant and healthcare service operations.

United States

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What I'm looking for

I'm looking for an opportunity where I can contribute food preparation, customer service, POS, and shift-support experience in a fast-paced team environment. I'm willing to relocate anywhere.

I'm currently a Cook II at Baptist Health Deaconess, preparing food in a healthcare environment with dietary department experience and a Food Handler Certification.

Previously, I worked as a Shift Manager at Checkers & Rally's, supporting daily restaurant operations and team pace in a fast-moving service setting.

At The Market Bakery and Once in a Blue Moon Bakery, I prepared cakes, pies, icings, cookies, bread dough, and customer orders. I also used Square POS systems and handled online and phone orders.

Across customer service, call center, retail, and food-service roles, I've handled cashiering, phone inquiries, order accuracy, cleaning, stocking, training, and guest support.

Experience

Work history, roles, and key accomplishments

Current

Cook II

Current

Baptist Health Deaconess

Mar 2025 - Present (1 year 6 months)

Worked as a Cook II at Baptist Health Deaconess in Madisonville, KY.

Shift Manager

Checkers & Rally's Drive-In Restaurants

Aug 2024 - Mar 2025 (7 months)

Managed shift operations at Checkers & Rally's Drive-In Restaurants in Madisonville, KY.

Baker Assistant

The Market Bakery

Sep 2021 - Jan 2023 (1 year 4 months)

Baked and prepped cakes, pies, icings, and cookies. Assembled whole cakes, prepped bread dough, and processed customer orders using Square systems.

Baking Cake Decorating Food Preparation Square POS Customer Service

Call Center Representative

Conduent

Oct 2020 - Dec 2021 (1 year 2 months)

Answered member phone calls and fielded inquiries in a timely manner.

Customer Service Phone Support Communication Skills

Front Staff

Once in a Blue Moon Bakery

Jun 2019 - Mar 2020 (9 months)

Processed cake orders, assembled customer orders, maintained front-of-house appearance, and performed janitorial duties.

Customer Service Order Processing Janitorial Positions Bakery

Team Member

Jersey Mike's

Apr 2018 - Apr 2019 (1 year)

Took customer orders, made subs with speed and accuracy, rang up orders, and signed up customers for loyalty program. Also cleaned dining area, did dishes, swept and mopped floors, restocked, and cleaned bathrooms.

Customer Service POS Food Preparation Cleaning restocking

Crew Trainer

McDonald's

Aug 2017 - Mar 2018 (7 months)

Performed crew duties including cleaning, ringing orders, taking orders over headset, stocking, and making food and drink orders. Trained new crew members and managed positioning and pace to support managers.

Training Customer Service POS Food Preparation Cleaning Stocking

Pizza'olo

Blaze Pizza

Mar 2017 - Aug 2017 (5 months)

Took customer orders, made pizzas with speed and accuracy, rang up orders, and cooked pizzas in oven. Also cleaned dining area, did dishes, swept and mopped floors, restocked, and cleaned bathrooms.

Customer Service POS Food Preparation Cooking Cleaning restocking

Salesperson

Sheetz

Jul 2016 - Mar 2017 (8 months)

Rang up customers, maintained orderly appearance of sales floor and exterior, made food orders with speed and accuracy, completed assigned tasks, and assisted customers in a friendly manner.

Customer Service POS Food Preparation Sales Cleaning