
Abd Elkader Abd Elouahab Elbahri
@kaderelbahri
I build customer relationships and digital communities through support, marketing, graphic design, and social media.
What I'm looking for
At Mozio, I build lasting customer relationships by managing calls, emails, and chat support while maintaining high service standards and customer satisfaction.
I've grown online communities for TORECAO SPA and CCBO Wood Market through engaging content, social media management, brand consistency, reputation monitoring, and performance analysis. I also supported international outreach at AZA G and marketing communications at Oleohidráulica Ferruz, S.A.
My background also includes academic advising, student services, English teaching, graphic design, and exam invigilation. I bring a practical mix of customer support, digital marketing, IT, sales, and creative communication to help organizations grow.
Experience
Work history, roles, and key accomplishments
-Build lasting relationships between Mozio and its customers, ensuring expectations are met and exceeded.
-Manage incoming calls, emails, and chat messages from customers, service providers, and partners.
-Maintain excellent service standards across all communication channels.
-Respond efficiently and professionally to customer inquiries.
-Uphold high levels of customer satisfaction through co
As Community Manager, I am responsible for building and nurturing the brand’s online presence. My role includes developing engaging content, managing social media platforms, fostering community interactions, monitoring brand reputation, and analyzing performance metrics to optimize engagement. I also coordinate with internal teams to ensure consistent messaging, strengthen customer relationships,
I manage and grow the company’s digital community by crafting platform-specific content, strengthening social media branding, and keeping engagement fresh and consistent. My focus is on building a recognizable voice and presence that connects with audiences and reflects the brand’s identity across the digital landscape
Guided international students through their academic journey, from initial orientation to course planning and long-term goal setting. Served as the main point of contact for academic inquiries, personal adjustments, and cultural integration.
Used CRM systems daily to track student progress, manage communication, and coordinate between departments. Worked closely with the sales team to support enr
Drove international outreach efforts by identifying and engaging potential buyers across global markets. Played a pivotal role in connecting leads with internal sales teams, ensuring smooth communication and tailored product presentations. Supported the expansion of the company’s global footprint by initiating high-potential business conversations and maintaining a consistent pipeline of qualified
Worked as Marketing Department Specialist at Oleohidráulica Ferruz, S.A..
Worked as English Language Teacher at Freelance.
Worked as Exam Invigilator at British Council.
Worked as Freelance Graphic Designer at Freelance.
Worked as Student Services Officer at Imtiyaz El Djazaïr.
Worked as Graphic Designer at Imtiyaz El Djazair.
The role of an Academic Liaison Officer is to coordinate between the admin staff and teachers in all matters concerning the students,classes,timings.
Worked as Substitute Teacher at British Study Centres Algeria - Oran.
Worked as Student Services Officer at British Study Centres Algeria - Oran.
Education
Degrees, certifications, and relevant coursework
Winner Software
Higher National Diploma, Information Technology
2022 - 2025
University of Belgaid
2016 - 2017
AEK El Yadjouri
High School Diploma
2012 - 2016
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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