@hadjilachikhi
Customer Support Assistant at Systeme.io, supporting the Email Deliverability Team; I also tutor middle- and high-school students in English.
AlgeriaAt Systeme.io, I worked as a Customer Support Assistant on the Email Deliverability Team from 2024 to September 2026.
Since 2021, I’ve tutored middle-school and high-school students in English at home. I hold a Master’s Degree in Foreign Languages and Literature, specializing in Language and Communication, from Mouloud Mammeri University, Tizi-Ouzou.
Work history, roles, and key accomplishments
Self Employed
Jan 2021 - Present (5 years 9 months)
Taught English to middle-school and high-school students at home.
Systeme.io
Jan 2024 - Sep 2026 (2 years 8 months)
Provided customer support in the Email Deliverability Team, assisting clients with email-related issues.
Systeme.io
Jan 2024 - Sep 2026 (2 years 8 months)
Provided customer support in the Email Deliverability Team, assisting clients with email-related issues.
YAHIAOUI Reception Hall
Jun 2019 - Sep 2019 (3 months)
Set up and prepared the service area at a reception hall.
YAHIAOUI Reception Hall
Jun 2019 - Sep 2019 (3 months)
Set up and prepared the service area at a reception hall.
Degrees, certifications, and relevant coursework
Master's Degree, English Language
2021 - 2023
Master's degree in Foreign Languages and Literature with a major in English Language and specialization in Language and Communication.
Data Entry Agent, Data Entry
2021 - 2021
Completed training as a Data Entry Agent from July to September 2021.
English for Healthcare, English for Healthcare
2021 - 2021
Completed online training in English for Healthcare in February 2021.
Graphic Design, Graphic Design
2021 - 2021
Completed training in Graphic Design from July to September 2021.
Spanish A1, Spanish
2021 - 2021
Completed Spanish language course at A1 level in January 2021.
Bachelor's Degree, English Language
2018 - 2021
Bachelor's degree in Foreign Languages and Literature with a major in English Language.
Software and tools used professionally
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