Looking for a job

Sara User

@rubysunrise

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Multilingual and dedicated to customer satisfaction with excellent communication skills.

Algeria

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What I'm looking for

Seeking a remote, customer-centric role with a flexible schedule. Ideal company: Values work-life balance, offers growth opportunities, and fosters a positive work environment. Key skills: Customer service, communication, language proficiency, and adaptability. Eager to contribute to a successful and supportive organization.

A highly motivated and results-oriented professional with a strong background in education, customer service, and language proficiency. Proven ability to build strong relationships, foster a positive learning environment, and exceed expectations in diverse roles. Demonstrated experience in:

Customer Service & Support: Provided exceptional customer service by engaging with clients, understanding their needs, and recommending tailored solutions. Consistently exceeded customer satisfaction targets and fostered positive relationships with clients.
Communication & Interpersonal Skills: Fluent in English, French, Arabic, and Kabyle, with excellent written and verbal communication skills. Adept at building rapport with diverse audiences and delivering clear, concise, and engaging presentations.
Education & Training: Experienced in developing and delivering engaging training materials and sessions. Proven ability to adapt teaching methods to meet individual learning styles and ensure high student satisfaction.

Seeking a challenging and rewarding remote position where I can leverage my skills and experience to contribute to the success of a dynamic organization.

Key Interests:

Customer service and support
Education and training
Language learning and cultural exchange
Digital marketing and social media
Reading and writing
Community engagement

Experience

Work history, roles, and key accomplishments

Current

Substitute Teacher

Current

Mouloud Mammeri University

Oct 2022 - Present (2 years 8 months)

As a Substitute Teacher at Mouloud Mammeri University, I deliver comprehensive lessons in Reading and Writing for first-year Bachelor’s students, improving pass rates through innovative teaching strategies.

Teaching Student Communication Classroom Management Writing

Current

English Language Teacher

Current

Self-Employed

Aug 2024 - Present (10 months)

As a self-employed English Language Teacher, I adapt teaching methods to improve student outcomes, delivering customized classes in General, Communication, and Specialized English. I also provide training in presentation skills and public speaking, ensuring high engagement and satisfaction among students.

Teaching Curriculum Development Public Speaking Customer Engagement Customer Service Communication Skills Adaptive

Bookseller (Volunteering)

Librairie Monalisait

Aug 2023 - May 2024 (9 months)

In my volunteer role as a Bookseller, I provided exceptional customer service, engaged with customers to understand their needs, and assisted with in-store promotions, leading to increased customer satisfaction.

Customer Service Sales Communication Event Planning Community Engagement Problem Solving Product Knowledge Teamwork Relationship Building

English Language Teacher and Academic Coordinator

Elites for International Studies

Dec 2022 - Mar 2024 (1 year 3 months)

In my role as an English Language Teacher and Academic Coordinator, I led a team of teachers and designed engaging curricula for adult learners. I was awarded Teacher of the Year in 2023 for my contributions to student engagement and satisfaction.

Team Leadership Curriculum Design Engagement Public Speaking Conflict Resolution Communication Skills Professional Development

Translator

Mouloud Mammeri University

Mar 2022 - Mar 2022 (0 months)

As a Translator at Mouloud Mammeri University, I facilitated communication during a high-profile meeting between university officials and the Kenyan Ambassador, ensuring clarity and understanding.

Translation Communication Public Speaking Event Coordination Networking

Graphic Designer

Self-Employed

Mar 2021 - Dec 2022 (1 year 9 months)

As a Freelance Graphic Designer, I specialized in digital graphic design, creating high-quality stationery products and promoting them on social media, while providing personalized consultations to clients.

Graphic Design Digital Marketing Customer Service Social Media Management Adobe Suite Canva Consultation Branding Typography

Education

Degrees, certifications, and relevant coursework

Mouloud Mammeri University

Master's of Arts, English Literature and Civilization

2020 - 2022

Grade: Valedictorian

Completed a Master's of Arts in English Literature and Civilization, graduating as Valedictorian. The program focused on advanced literary analysis, critical thinking, and the exploration of various literary movements and their cultural impacts.

Mouloud Mammeri University

Bachelor of Arts, English Language and Literature

2017 - 2020

Earned a Bachelor of Arts in English Language and Literature, focusing on the study of English texts, language structure, and the development of critical reading and writing skills.

Omar El Toumi High School

High School Diploma, Experimental Sciences

2014 - 2017

Achieved a High School Diploma in Experimental Sciences, which included a comprehensive curriculum in scientific subjects, fostering analytical and problem-solving skills.