Open to opportunities

Anthony Zamora

@anthonyzamora

Message

Experienced administrative professional with a focus on customer service.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am an organized and detail-oriented administrative professional with extensive experience in customer service and management within fast-paced environments. My career spans various roles, including Administrative Assistant and Customer Service Representative, where I have honed my skills in handling inquiries, managing schedules, and providing exceptional support to clients and colleagues alike.

Throughout my tenure, I have demonstrated my ability to thrive under pressure, managing high volumes of calls and ensuring efficient operations. My experience at Lake Liquor involved key holding and staff management, where I successfully trained new employees and maintained inventory, showcasing my leadership and organizational skills. I am committed to delivering quality service and fostering positive relationships with clients and team members.

Experience

Work history, roles, and key accomplishments

Current

Service Professional

Current

Aptive Environmental

Apr 2023 - Present (2 years 2 months)

Drove company vehicle and adhered to all traffic laws, while storing and handling chemicals for pest control application in line with state laws. Maintained pest control applicator licensing for Kentucky and Indiana, and trained new staff according to state laws and company policies. Provided pest control services throughout Kentucky and southern Indiana, managing personal inventory weekly for eff

Pest Control Training Inventory Management Customer Service Leadership

Customer Service Representative

Faneuil

Feb 2022 - Apr 2023 (1 year 2 months)

Assisted patients with inquiries regarding claims and insurance benefits, handling concerns in a timely manner. Performed insurance verification and coordinated prior authorization requests. Coordinated provider services and appointment scheduling in a remote setting.

Customer Service Insurance Verification Scheduling Remote Work Team Building Accounts Payable

Administrative Assistant

Lake Liquor

Mar 2016 - Mar 2023 (7 years)

Held key management responsibilities, including hiring and training staff, as well as ordering and organizing merchandise. Managed daily paperwork such as deposits, invoices, and pricing, and performed store opening and closing procedures. Conducted money counts at the beginning and end of each shift, and provided customer service.

Administrative Assistant Key Holding Staff Training Inventory Management Customer Service Sales Accounts Payable

Assistant Manager

Dunkin Donuts

Sep 2014 - Feb 2016 (1 year 5 months)

Managed inventory ordering and stocking, and oversaw daily restaurant opening and closing procedures. Performed official money counts and deposits at the end of each day. Provided customer service, trained staff, conducted interviews, and managed daily reports and transactions.

Inventory Management Customer Service Staff Training Leadership Team Building