Open to opportunities

Kacie Byrd

@kaciebyrd

Message

Energetic professional with strong leadership and customer service skills.

United States

Message

What I'm looking for

I seek a role that fosters growth, values collaboration, and allows me to utilize my leadership skills.

I am an energetic individual with exceptional leadership and interpersonal skills, backed by a solid management background and over four years of customer service and supervisory experience. My educational foundation in Economics from Spelman College, complemented by a minor in Management and Organization, has equipped me with the analytical and organizational skills necessary to thrive in dynamic environments.

Currently, I serve as a Business Clerk at IDEA Charter School in Houston, Texas, where I manage significant discretionary budgets and collaborate with the Financial Planning Team to ensure financial goals are met. My previous roles at Comcast and Enterprise Holdings have honed my sales and management abilities, allowing me to exceed sales targets and drive operational efficiency. I take pride in my ability to train and develop team members, resulting in numerous promotions within my teams.

My diverse experience, from managing fleet operations to providing technical support at the U.S. Department of Agriculture, has given me a well-rounded perspective on business operations. I am passionate about leveraging my skills to contribute positively to an organization that values growth and collaboration.

Experience

Work history, roles, and key accomplishments

Current

Business Clerk

Current

IDEA Charter School

May 2023 - Present (2 years 2 months)

Managed $600K-$1.4M in principals' discretionary budgets, ensuring financial transparency through consistent monthly check-ins and robust report sharing. Partnered with the Financial Planning Team to accurately forecast results and ensure local financial goals were met.

Budget Management Financial Forecasting Procurement Policy Implementation Reporting

Inbound Sales Representative

Comcast

May 2021 - Present (4 years 2 months)

Achieved or exceeded sales targets by interacting with new and existing customers via telephone and selling Company products and services. Demonstrated consultative sales techniques, using probing questions, clarifying needs, overcoming objections, and providing solutions.

Sales Customer Service Consultative Selling CRM Software Data Entry

Branch Fleet Manager

Enterprise Holdings

Dec 2019 - Present (5 years 7 months)

Managed day-to-day operations, supervision, and leadership of branch fleet, rental site, and corporate. Scheduled and tracked movement of 200+ fleet inventory transportation, increasing operating profit by 200% and total revenue by 300% monthly.

Fleet Management Operations Management Loss Prevention Financial Analysis

Assistant Manager

Enterprise Holdings

Apr 2018 - Present (7 years 3 months)

Gained and maintained relationships with potential, new, and existing corporate accounts for the branch. Increased operating profit by 108+ per month and lowered bad debt from 17 to 4 per car monthly.

Account Management Employee Development Sales Training Customer Service Debt Collection

Management Trainee

Enterprise Holdings

Mar 2017 - Present (8 years 4 months)

Assisted management in planning and directing the workflow of the organization, including employee scheduling and reservation readiness. Contributed to increasing the company's revenue by securing new business worth $25,000 annually.

Workflow Management Sales Analysis Marketing Client Communication

Loan Technician GS-1101-5

U.S. Department of Agriculture

Jul 2015 - Present (10 years)

Performed a variety of technical and clerical support functions involving loans, grants, and loan guarantee programs. Analyzed and completed year-end budget reports, maintaining accurate financial records.

Technical Support Clerical Support Loan Processing Grant Management Budget Analysis