At Caribcall, I support physicians and medical teams with administrative and billing-related operations. I review insurance eligibility, benefits, referrals, and authorizations, while processing diagnosis and procedure information with billing accuracy and compliance in mind.
I manage insurance verifications and patient account workflows, investigate claim denials and payer issues, and coordinate corrective actions. I also help patients with coverage questions, appointments, and account support.
Previously, at Scribing and Office Support Services, I handled patient communications, eligibility checks, and appointment scheduling. My earlier roles at Nature's Pure Oil & Cosmetics and Rajmaville Gaming Lounge included administrative support, customer service, and transaction processing.
