Open to opportunities

kabiraj sah

@kabirajsah

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Personable business graduate experienced in client support, coordination, and front-desk operations.

Nepal

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What I'm looking for

I am seeking a client-facing role (front desk, support, or administrative) where I can use my communication, coordination, and translation skills to improve customer experience and support operations.

I am a motivated business graduate with hands-on experience in client communication, translation, and front-line support. I combine knowledge of finance, accounting, and marketing with strong interpersonal skills to support organizational operations.

At Yodha App I worked as a translator and client support representative, handling Roman Nepali–English translations and resolving client queries to maintain satisfaction. I also scheduled appointments and promoted payment solutions while working with Centric Contact Systems.

I am proficient in common computer applications, comfortable managing emails, calls, and schedules, and able to multitask under pressure while presenting a professional, welcoming image for the organization.

I contribute to community development activities, have experience leading school programs, and bring cultural sensitivity and attention to detail to client-facing roles—qualities I aim to bring to a front-desk or client-support position.

Experience

Work history, roles, and key accomplishments

Current

Appointment Scheduler

Current

Centric Contact Systems

Contacted business owners to schedule appointments for local representatives to introduce and promote credit card machines, improving merchant outreach and adoption of payment solutions.

Outbound Calling Appointment Setting Sales Outreach Customer Relationship Management Communication Scheduling Lead Generation

Client Support Representative

Yodha Astrology

Jun 2024 - Dec 2024 (6 months)

Provided translation and client support for astrological consultations between Roman Nepali and English, handling client queries and ensuring accurate, timely communication to maintain high client satisfaction over a 6-month period.

Translation client support Customer Service Communication Cultural Sensitivity Attention To Detail Time Management

Primary School Teacher

Unknown

Feb 2020 - Jul 2021 (1 year 5 months)

Managed classroom activities and organized programs as team leader for primary students, delivering lessons and coordinating school events from February 2020 to July 2021.

Classroom Management Lesson planning Team Leadership Student Engagement Communication

Education

Degrees, certifications, and relevant coursework

Nepal Commerce Campus

Bachelor of Business, Business

Completed a Bachelor of Business with coursework in accounting, finance, and marketing, supporting practical business and administrative skills.

Arniko Awasiya Secondary School

Higher Secondary Education, Science

Grade: B

Completed Higher Secondary Education in the Science stream with Grade B in 2020.

Third Eye Public School

School Certificate, General Education

Grade: A

Activities and societies: Represented school in district-level running competitions; won multiple quiz contest prizes; received scholarship during school education.

Completed school-level education with Grade A and participated in district-level sports and quiz competitions.