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K AKA
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K A

@ka07

Workforce planning manager at CVS/CAREMARK who launched 14 short-range models for specialty pharmacy staffing forecasts.

United States
Message

At CVS/CAREMARK, I direct workforce planning for specialty pharmacy operations, translating demand, productivity, staffing, and attendance assumptions into labor requirements and executive recommendations.

I launched 14 short-range planning models that standardize BE staffing forecasts and surface daily requirements, gaps, and execution risks. I also scaled BE planning from a three-site pilot into a repeatable weekly forecasting model for daily OT/VTO decisions.

As Senior Consultant, Analytics – Specialty (CAPPD), I quantified labor, capacity, KPI, and budget impacts of proposed initiatives and turned findings into executive recommendations and business cases.

Earlier, at CVS/CAREMARK, I automated recurring operational reporting, eliminating 5,000+ manual reports annually. At EXPRESS SCRIPTS (formerly MEDCO), I built a dynamic forecasting tool to model labor-cost impacts from changing volume, staffing, and productivity.

Experience

Work history, roles, and key accomplishments

CVS/Caremark logoCV
Current

Manager, Resource Planning

CVS/Caremark

Jan 2021 - Present (5 years 9 months)

Direct workforce planning for specialty pharmacy operations, converting demand, productivity, staffing, and attendance assumptions into labor requirements and executive recommendations. Launched 14 short-range planning models and scaled BE planning from a 3-site pilot into a repeatable weekly forecasting model.

Education

Degrees, certifications, and relevant coursework

SB

Six Sigma Green Belt

Six Sigma Green Belt, Professional Development

Completed Six Sigma Green Belt professional development training.

ST

Supervisory Leadership Training

Supervisory Leadership Training, Professional Development

Completed supervisory leadership training as part of professional development.

Tech stack

Software and tools used professionally

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