Ray Shih

Led a global end-to-end planning organization of 16 team members, driving IBP across Demand, Supply, Procurement, NPI, and Inventory Management for a $400MM medical device franchise. Reduced inventory by 175 days of supply while maintaining service levels and achieved highest customer service results for two consecutive years.

Owned global Demand Planning, New Product Planning, and External Manufacturing Procurement with accountability for worldwide customer service and inventory strategy. Built and scaled an NPI Planning organization and established global planning capability for the Neurovascular business.

Led external manufacturing supply planning and procurement across four franchises, standardizing processes and establishing Supply S&OP cadence. Successfully ramped up a key supplier to 2x capacity to support growth in ASPAC.

Led global launch execution of SmartTouch, driving cross-functional collaboration for smooth regional launches. Owned finished goods inventory planning for the U.S., achieving $1.1M reduction beyond year-end goals.

Managed end-to-end supply chain planning for the U.S. market, including international sourcing, demand alignment, and inventory oversight across five regional warehouses. Led strategic relationships with major retail customers and facilitated monthly Demand Consensus process.

Led direct-to-store distribution and Vendor Managed Inventory operations for Walmart across the U.S. and Canada, earning 'Vendor of the Year' recognition. Reduced freight costs by 9% YoY while maintaining 98% service levels.

Led demand planning for an 18-month horizon, developing forecasting models and integrating insights from Marketing, Sales, Finance, and statistical analytics. Directed end-to-end planning for new product launches and led monthly S&OP process.

Led and transformed the supply chain function for the nation's largest CPG retailer, optimizing inventory flow and reducing stock levels. Managed a team of 12 and directed 3PL warehouse operations.

Led Vendor Managed Inventory operations across Canadian accounts, ensuring high service levels and optimizing order flow. Managed inventory and replenishment strategy for national retail promotions.

Led purchase order execution and direct-to-store distribution strategy across VMI and Scan-Based Trading channels. Implemented Just-In-Time distribution for Amazon, earning 'Best Vendor' recognition.

Bachelor of Arts in International Business from California State University Fullerton.

Green Belt Certification in Six Sigma for Process Improvement from the University of Southern California.

APICS Certified Supply Chain Professional (CSCP) certification from APICS Los Angeles Chapter.