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J West

@jwest

Project manager at JW Media and former Unleashed Technologies lead who delivered a $75K Drupal website build ahead of schedule.

United States

Message

At Unleashed Technologies, I served as the primary contact for seven clients and delivered 95% of deadlines on time. I retained three at-risk clients representing $172K in revenue.

I led an eight-week Drupal website build for a national nonprofit that launched one day ahead of the requested date and 30% under internal delivery cost. I also introduced AI-assisted workflows that saved more than 20 hours per week.

Through JW Media: Writing and Design, the digital services business I founded, I developed campaigns that increased customer engagement by 60% and sales by 43%. I use market research and analytics to guide strategy, and have improved client reach and website experiences through SEO, website work, and digital marketing.

Experience

Work history, roles, and key accomplishments

Current

Founder & Owner

Current

JW Media: Writing and Design

Dec 2020 - Present (5 years 10 months)

Founded and grew a digital services business serving clients in health and wellness, therapy, and food and beverage production. Developed multi-platform digital marketing campaigns, increasing customer engagement by 60% and driving a 43% rise in sales.

Social Media Marketing SEO Paid Ads Email Marketing Content Marketing Google Analytics SEMrush Heatmaps WordPress Squarespace Wix HubSpot Market Research Market Segmentation UI UX Optimization

Project Management Lead

Unleashed Technologies

Jul 2026 - Sep 2026 (2 months)

Served as primary point of contact for a portfolio of 7 clients with multiple concurrent projects, delivering 95% of deadlines on time. Retained 3 at-risk clients representing $172K in combined revenue and led an 8-week Drupal build for a national nonprofit.

Agile Waterfall Jira Confluence Google Workspace Drupal AI Assisted Workflows Claude ChatGpt Gemini Deep Seek SOPs Client Communication Project Documentation

Project Coordinator

Smaller Scale, LLC

Aug 2024 - Aug 2026 (2 years)

Coordinated client scheduling, logistics, and materials timing to keep projects on track. Maintained the company website, led digital marketing efforts, and managed receipts, invoices, and purchase orders through QuickBooks.

ClickUp Quickbooks Scheduling Logistics Website Maintenance Digital Marketing

Project Manager

Informatics, Inc.

Nov 2022 - Jun 2024 (1 year 7 months)

Cultivated 15+ B2B client relationships, achieving an 80% retainer renewal rate. Led 15+ website design projects and managed teams of 5-8 members, maintaining budgets and mitigating scope creep.

Customer Relationship Management Web Design Agile Waterfall Hybrid Methodologies Budget Management Risk Management Cost Management Team Leadership SEO

Project Manager

Cooper Hewitt, Smithsonian Design Museum

Jun 2022 - Nov 2022 (5 months)

Managed 10+ internal projects using Jira, implementing project plans and monitoring dashboards. Coordinated 6-8 subject matter experts across multiple time zones and managed vendor involvement from initiation to close.

Jira Project Planning Documentation Dashboard Monitoring Vendor Management Cross functional Coordination

Operations Program Coordinator

ACT, Inc.

Jun 2021 - Jun 2022 (1 year)

Managed scheduling, communications, and reporting for 6 key contracts across 3 states with budgets of $50K-$1M. Created and maintained project management plans and reporting cadence, including daily Salesforce dashboard monitoring.

Salesforce Project management plans SOPs Scheduling Reporting Budget Management Process Improvement

Project Manager, Associate Professor, Dept. Chair, Marketing Manager

Cornell College

Aug 2012 - May 2021 (8 years 9 months)

Managed departmental marketing and content using SEO strategies and directed 100+ creative, cross-functional live events. Managed hiring, scheduling, and reporting for 4 adjunct faculty and 3 guest artists, and controlled departmental budget.