Justin Hill
@justinhill
Experienced project manager with a decade of diverse project expertise.
What I'm looking for
With over ten years of project experience, I have excelled in multiple roles, including project coordinator, testing manager, project manager, and content manager. My current role as Lead Testing Specialist at Cruise, LLC involves managing testing projects, designing test plans, and mentoring a rapidly growing team. I pride myself on my attention to detail and my ability to communicate effectively with both technical and non-technical stakeholders.
Throughout my career, I have successfully engaged customers and promoted products as a Senior Sales Representative at Summit Retail Solutions, and I have coordinated digital content projects for ARM, Inc. My independent work as a Social Media/Digital Content Manager has led to significant increases in visibility and sales for my clients. I am passionate about leveraging data-driven insights to optimize strategies and enhance customer experiences.
Experience
Work history, roles, and key accomplishments
Lead Testing Specialist
Cruise, LLC
Jan 2023 - Present (2 years 5 months)
Manage testing projects including VIP demos and AV bring-up. Design and execute test plans, manage risk logs, and document compliance audits. Communicate effectively with teams and provide training as Lead Testing Specialist.
Senior Sales Representative
Summit Retail Solutions, Inc
Sep 2022 - Jan 2023 (4 months)
Engaged customers at retail campaigns to promote products and services while complying with program guidelines. Executed retail campaigns and events.
Social Media/Digital Content Manager
Independent
Mar 2016 - Dec 2022 (6 years 9 months)
Planned and executed social media campaigns, produced analytic reports, and optimized strategies based on data-driven insights.
Digital Content – Project Coordinator
Allied Vaughn contract with ARM, Inc.
Mar 2021 - Sep 2022 (1 year 6 months)
Scheduled and assigned tasks for database assets execution. Led team meetings and developed reports to keep stakeholders informed.
Social Media Manager
Customer Scout, Inc
Jun 2017 - Jan 2019 (1 year 7 months)
Developed engaging content for multiple brands and produced monthly analytics reports to track performance.
Customer Success Manager
VOLT/TurboTax
Dec 2015 - May 2017 (1 year 5 months)
Utilized Salesforce CRM to document customer interactions and provide troubleshooting solutions while maintaining ticket quality.
Project Coordinator
Service Channel, Inc
Jan 2015 - Mar 2015 (2 months)
Partnered with stakeholders to identify areas of improvement and managed existing integrated apps while collaborating on project analysis.
Diversity & Inclusion Network Coordinator
Service Channel, Inc
Jan 2014 - Dec 2014 (11 months)
Managed vendor sourcing and onboarding while supporting account managers with client coordination and documentation.
Customer Success Manager
SYRCH
Dec 2013 - Jan 2014 (1 month)
Tested programs and databases, modified existing systems, and managed marketing initiatives while collaborating with team members.
Education
Degrees, certifications, and relevant coursework
SkillSuccess.com
Certification, Project Management
2024 -
Project Management Education, providing skills and knowledge necessary for effective project management and leadership.
University of Michigan
Bachelor's, Performance & Marketing
2008 - 2012
Bachelor's in Performance & Marketing, focusing on the principles of performance marketing and strategies to enhance brand visibility and engagement.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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