Open to opportunities

Dylan Sullivan

@dylansullivan

Message

Results-driven project manager delivering concurrent projects on-time with process improvements.

United States

Message

What I'm looking for

I seek a collaborative role where I can manage concurrent projects, improve processes, and drive client satisfaction while growing into greater operational responsibility.

I am a results-driven project manager with a strong business foundation and a proven record of delivering multiple projects concurrently, meeting tight deadlines, and exceeding client expectations. At CAMP Digital I managed up to nine projects at once, executed 100+ subtasks quarterly multiple times, and implemented process improvements that reduced turnaround time and raised deliverable quality.

I leverage tools like Monday, Jira, Salesforce, and Confluence to track progress, coordinate cross-functional teams, and ensure strong client communication. I combine project management, sales, and customer-service experience to translate stakeholder requirements into optimized final products and drive continuous improvement.

Experience

Work history, roles, and key accomplishments

Project Manager

CAMP Digital

Mar 2022 - Aug 2025 (3 years 5 months)

Delivered up to nine onboarding projects concurrently, executed 100+ subtasks quarterly, and standardized requirements gathering to reduce ticket turnaround by up to one day while improving deliverable quality.

Project Management Onboarding Requirements Gathering Jira Monday QA Stakeholder Management Process Improvement

Customer Sales and Service

Various Companies

Aug 2020 - Dec 2021 (1 year 4 months)

Provided sales and customer service support across multiple employers, focusing on client needs assessment, lead generation, and closing to achieve customer satisfaction and revenue goals.

Customer Service Sales Lead Generation Sales Closing Salesforce Communication Customer Retention

Ancillary Benefit Specialist

BeneUSA LLC

Jul 2019 - Jul 2020 (1 year)

Managed ancillary benefit enrollment and support, assisting clients with benefit selection and resolving service issues to maintain high satisfaction and enrollment accuracy.

Benefits Administration client support Enrollment Processes Customer Service Communication Data Entry