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Justice OWUSUJO
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Justice OWUSU

@justiceowusu

AI Automation Engineer building autonomous voice and multi-tenant AI systems.

Ghana
Message

What I'm looking for

I’m looking to build production-grade autonomous AI and automation systems—voice, agents, and multi-tenant LLM apps—where I can own end-to-end delivery, optimize performance, and ship secure, measurable outcomes.

I’m a Full-Stack AI & Automation Engineer with 4+ years architecting autonomous systems at scale. I bridge complex LLM backends with high-performance React/Next.js interfaces, and I’m AWS Certified with a focus on production-ready, end-to-end delivery.

I built inbound/outbound AI Voice Sales & Reception Agents via Make.com and VAPI that answer, autonomously calls, qualifies, and books new leads within 60 seconds of submissions. With stateful conversation memory and persistent lead context, my white-labeled system runs 24/7, includes real-time KPI tracking and admin controls, and uses scheduling logic for retries, follow-ups, and appointment reminders.

I also design multi-tenant AI architectures using LangGraph, RAG, and Pinecone, including an omnichannel lead intake platform (Web Widget, WhatsApp, and SMS). I implement context-aware RAG pipelines, a Python/FastAPI lead-extraction engine, secure data persistence with Supabase Row-Level Security, edge delivery via Cloudflare, and containerized AI backends for scalable microservice deployments.

Experience

Work history, roles, and key accomplishments

SM
Current

Lead AI Engineer - Smartcord

Smartcord

Aug 2025 - Present (10 months)

Architected a multi-tenant AI conversational platform for home service providers using LangChain/LangGraph and Pinecone RAG to deliver context-aware customer interactions. Built a Python/FastAPI lead-extraction service and omnichannel widget on Cloudflare with Supabase (PostgreSQL RLS) data isolation, Twilio-based service triggering, and Dockerized microservices.

Make.com logoMA
Current

AI Automation Engineer - Make.com

Jan 2025 - Present (1 year 5 months)

Built production autonomous AI voice agents for inbound/outbound lead management, qualifying and booking new leads within 60 seconds of form submission and operating 24/7 without human intervention. Also automated multi-platform content generation and publishing (Instagram, Facebook, LinkedIn) via Anthropic + Airtable workflows, reducing client posting from daily to one weekly setup.

Education

Degrees, certifications, and relevant coursework

Kwame Nkrumah University of Science and Technology (KNUST) logoKK

Kwame Nkrumah University of Science and Technology (KNUST)

Bachelor of Science, Geomatic Engineering

2020 - 2024

Earned a Bachelor of Science in Geomatic Engineering at KNUST from 2020 to 2024.

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