Justice OWUSU
@justiceowusu
AI Automation Engineer building autonomous voice and multi-tenant AI systems.
What I'm looking for
I’m a Full-Stack AI & Automation Engineer with 4+ years architecting autonomous systems at scale. I bridge complex LLM backends with high-performance React/Next.js interfaces, and I’m AWS Certified with a focus on production-ready, end-to-end delivery.
I built inbound/outbound AI Voice Sales & Reception Agents via Make.com and VAPI that answer, autonomously calls, qualifies, and books new leads within 60 seconds of submissions. With stateful conversation memory and persistent lead context, my white-labeled system runs 24/7, includes real-time KPI tracking and admin controls, and uses scheduling logic for retries, follow-ups, and appointment reminders.
I also design multi-tenant AI architectures using LangGraph, RAG, and Pinecone, including an omnichannel lead intake platform (Web Widget, WhatsApp, and SMS). I implement context-aware RAG pipelines, a Python/FastAPI lead-extraction engine, secure data persistence with Supabase Row-Level Security, edge delivery via Cloudflare, and containerized AI backends for scalable microservice deployments.
Experience
Work history, roles, and key accomplishments
Lead AI Engineer - Smartcord
Smartcord
Aug 2025 - Present (10 months)
Architected a multi-tenant AI conversational platform for home service providers using LangChain/LangGraph and Pinecone RAG to deliver context-aware customer interactions. Built a Python/FastAPI lead-extraction service and omnichannel widget on Cloudflare with Supabase (PostgreSQL RLS) data isolation, Twilio-based service triggering, and Dockerized microservices.
Built production autonomous AI voice agents for inbound/outbound lead management, qualifying and booking new leads within 60 seconds of form submission and operating 24/7 without human intervention. Also automated multi-platform content generation and publishing (Instagram, Facebook, LinkedIn) via Anthropic + Airtable workflows, reducing client posting from daily to one weekly setup.
Education
Degrees, certifications, and relevant coursework
Kwame Nkrumah University of Science and Technology (KNUST)
Bachelor of Science, Geomatic Engineering
2020 - 2024
Earned a Bachelor of Science in Geomatic Engineering at KNUST from 2020 to 2024.
Availability
Location
Authorized to work in
Website
justiceowusu.comJob categories
Skills
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