Open to opportunities

Jungtae Kim

@jungtaekim

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Operations-focused General Manager delivering safe, high-volume workplace experiences.

Canada

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What I'm looking for

I’m looking for a workplace operations role where I can lead teams, maintain strict health and safety standards, and drive smooth daily execution—balancing customer experience with budget, compliance, and proactive problem-solving.

I’m a service-driven operations professional with 3+ years managing high-volume, client-facing environments, keeping workplace and safety standards consistently exceptional. I coordinate multi-priority daily workflows, resolve issues proactively, and create a welcoming, professional atmosphere through a hospitality-first team culture.

As a General Manager at Paris Baguette, I enforced health, food safety, and operational compliance standards—maintaining a perfect record across regulatory inspections. I recruited, onboarded, coached, and developed a team of 20+ associates, managed $4M+ in total sales with budget and labour cost control, and ensured seamless daily operations through vendor coordination and cross-functional scheduling.

Experience

Work history, roles, and key accomplishments

General Manager

Paris Baguette

Mar 2024 - Mar 2026 (2 years)

Led high-volume retail food service operations, improving and sustaining a 4.5/5.0 customer satisfaction rating for two consecutive years. Managed $4M+ in sales with budget and labor cost control, enforced health/food safety compliance with a perfect regulatory inspection record, and led onboarding and coaching for 20+ associates.

Workplace Operations Health & Safety Compliance Cost Control Microsoft Office Vendor coordination Regulatory Compliance

Medical Assistant / Scribe

Elite Medical Clinic

May 2022 - Sep 2023 (1 year 4 months)

Coordinated appointment workflows and daily clinic operations to ensure seamless scheduling and communication across clinical staff and patients. Maintained precise, confidential patient documentation in a fast-paced, compliance-driven environment and provided professional patient-facing administrative support under pressure.

Patient Scheduling Medical Documentation Confidentiality Patient Communication Administrative Support Compliance Attention To Detail

Sergeant (Squad Leader)

Republic of Korea Army

Feb 2017 - Nov 2018 (1 year 9 months)

Led and coordinated a squad through complex operational objectives, maintaining composure under pressure and delivering decisive team leadership. Enforced compliance standards, sustained operational readiness, and developed assigned team members through targeted capability-building.

Squad Leadership Operational Coordination Compliance Operational Readiness Team Management