
Juliet Osikhena
@julietosikhena
Customer service representative and administrative personnel who handled customer inquiries and supported office operations.
What I'm looking for
At YOVEL CONSTRUCTION COMPANY NIGERIA LTD., I supported day-to-day office operations, managed records and documentation, and handled correspondence across departments.
I also supported HR activities, including recruitment coordination, employee onboarding, and staff welfare, and prepared reports, presentations, and spreadsheets for management.
At EDEN SKYLIGHTS AESTHETICS, I responded to customer inquiries by phone, email, chat, and social media. I addressed complaints, processed orders and returns, and provided information about products, services, prices, and company policies.
Experience
Work history, roles, and key accomplishments
Administrative Personnel
Yovel Construction Company Nigeria Ltd
Aug 2022 - Apr 2024 (1 year 8 months)
Oversaw day-to-day administrative operations, managed office supplies and records, and handled correspondence and communication between departments. Supported HR activities including recruitment coordination and employee onboarding.
Customer Service Representative
Eden Skylights Aesthetics
Nov 2020 - Jul 2022 (1 year 8 months)
Responded to customer inquiries via phone, email, chat, and social media, and resolved complaints promptly. Processed orders, returns, and provided accurate product and policy information.
Education
Degrees, certifications, and relevant coursework
National Skills Qualification (NSQ)
National Skills Qualification (NSQ) Level 2, Creative Media Production
Earned the National Skills Qualification (NSQ) Level 2 in Creative Media Production in May 2026.
Health, Safety & Environment (HSE)
HSE Level 1, Health, Safety & Environment
Completed Health, Safety & Environment (HSE) Level 1 certification in 2020.
University of Port Harcourt
B.A. (Ed.), English Education
Earned a B.A. (Ed.) in English Education from the University of Port Harcourt in 2020.
Health, Safety & Environment (HSE)
HSE Level 2, Health, Safety & Environment
Completed Health, Safety & Environment (HSE) Level 2 certification in 2020.
Health, Safety & Environment (HSE)
HSE Level 3, Health, Safety & Environment
Completed Health, Safety & Environment (HSE) Level 3 certification in 2020.
Emohua Girls Secondary School
Senior Secondary School Certificate, General Studies
Completed secondary education and received the Senior Secondary School Certificate in 2011.
State Primary School, Agege
First School Leaving Certificate, Primary Education
Received the First School Leaving Certificate from State Primary School, Agege in 2006.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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