Juliet Okechukwu
@julietokechukwu
Remote travel sales professional and customer-focused service manager with years in hospitality and catering.
What I'm looking for
I’m a travel sales and customer support professional currently working as an Independent Travel Sales Agent (Remote), helping clients from ticket search to booking and after-trip follow-ups. I focus on matching travel options to customer preferences and keeping the experience smooth end-to-end.
Before travel, I built strong operational experience in hospitality as a Bakery Manager and Restaurant Supervisor/Customer Care Personnel. I organize and oversee outdoor catering services, manage cake baking and decorating, and ensure consistent, high-quality service by supervising teams and coordinating with waiters.
In restaurant roles, I supported daily operations by resolving customer complaints, ordering acceptable foodstuffs and consumables on time, and preparing daily/weekly/monthly sales and consumables reports. I also contributed to marketing through customer care, merchandising, and organizing sales promos.
I bring a service-first mindset supported by Food and Beverage Service Training and ongoing personal development in interpersonal relationships and emotional intelligence. I’m drawn to roles where I can combine sales, customer experience, and hands-on leadership to drive reliable results.
Experience
Work history, roles, and key accomplishments
Independent Travel Sales Agent
Dreamport
Jun 2024 - Present (2 years)
Assisted clients with ticket search and booking based on preferences, and supported customers through to after-trip follow-ups. Provided customer support and contributed to marketing for travel services.
Bakery Manager
Fresh Flavors
Aug 2009 - Present (16 years 10 months)
Organized and oversaw outdoor catering services, including baking, decorating, and menu planning with customers. Supervised cooks and ensured meals were prepared and served to support overall customer satisfaction.
Restaurant Supervisor & Customer Care
Genesis Fast Food
Aug 2008 - Jun 2009 (10 months)
Ensured smooth restaurant operations and consistently high customer service satisfaction. Managed staff performance across kitchen and cashier duties, resolved customer complaints, and prepared sales and consumables reports.
Customer Care & Marketing Executive
Genesis Hotels and Fast Food
Feb 2008 - Aug 2008 (6 months)
Provided customer care services and supported marketing activities. Prepared tenders, organized annual sales promos, and participated in events planning and management.
Education
Degrees, certifications, and relevant coursework
University of Nigeria, Nsukka
Bachelor's Degree in Crop Science (Horticulture), Crop Science (Horticulture)
1998 - 2004
Earned a Bachelor’s degree in Crop Science (Horticulture) at the University of Nigeria, Nsukka.
University of Nigeria, Nsukka
Computer Education
1997 - 2000
Studied Computer Education at the University of Nigeria, Nsukka during the period provided.
Availability
Location
Authorized to work in
Job categories
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