Austine Omereji
@austineomereji
Front desk professional at SAVOUR BY MEIRE who coordinates guest reservations and supports daily restaurant operations.
NigeriaWhat I'm looking for
Detail-oriented and reliable Customer Support professional based in Nigeria (WAT / CET UTC+1). I help remote teams provide fast, empathetic support via chat, email, and helpdesk. Fluent in English with excellent written communication, strong problem-solving, and a customer-first mindset. Comfortable with Zendesk, Intercom, Gmail, Slack, and Google Workspace. Available for EMEA / US overlap and fully set up for remote work with stable internet and power backup. Looking for a long-term remote role where I can help customers and grow with the team.
Experience
Work history, roles, and key accomplishments
Front Desk
Savour By Meire
Mar 2026 - Present (7 months)
Greeted and welcomed guests, managed reservations, and handled inquiries and complaints. Coordinated daily operations and prepared reports, acting on behalf of the Operations Manager when needed.
Supervisor
Savour By Meire
Dec 2025 - Mar 2026 (3 months)
Scheduled, trained, and oversaw wait staff and porters. Conducted briefings, addressed performance issues, and handled guest inquiries and complaints.
Supervisor
Boomtown Restaurant
Feb 2024 - Nov 2025 (1 year 9 months)
Scheduled, trained, and oversaw bartenders, servers, security, and housekeeping staff. Conducted briefings, handled guest concerns, and monitored stock levels.
Waiter
Villa Toscana Hotel
Jan 2022 - Dec 2023 (1 year 11 months)
Delivered high-quality room service and maintained hygiene and hospitality standards.
Van Sales Rep (VSR)
Frutta Juice and Services Limited
Jan 2016 - Dec 2018 (2 years 11 months)
Managed product distribution routes and increased sales volume by 25% through expanded coverage and marketing. Built strong customer relationships and negotiated product displays.
Waiter
Asia Town Restaurant Limited
Jan 2019 - Dec 2022 (3 years 11 months)
Provided fine dining customer service and built strong guest rapport. Contributed to positive dining experiences and was awarded Staff of the Month.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
Bachelor of Arts, Philosophy
Bachelor of Arts in Philosophy from the University of Port Harcourt, completed in 2025.
Graphics Design Academy
Diploma, Applied Graphics
Diploma in Applied Graphics from Graphics Design Academy, completed in 2022.
World Wide Net
Diploma, Applied Information Technology
Diploma in Applied Information Technology from World Wide Net, completed in 2017.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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