
Julie Ouellette
@julieouellette
Remote operations and administration professional with Yamaha dealership ownership experience and a background in customer support and healthcare.
What I'm looking for
I managed daily operations at a Yamaha Dealership, handling customer inquiries, business records, payroll, and marketing. I used Sage and built lasting customer relationships through dependable communication and follow-through.
At Interior Health, I provide individualized client support and maintain confidential service documentation while coordinating with families and care teams. I’ve completed office administration coursework and virtual assistant training, along with QuickBooks Online training and practical bookkeeping work.
Experience
Work history, roles, and key accomplishments
Community Health Worker / Home Support
Interior Health
Jan 2012 - Present (14 years 9 months)
Provided individualized support to clients while maintaining accurate, confidential service documentation. Communicated with clients, families, and interdisciplinary teams to coordinate care and respond to changing needs.
Owner / Manager
Yamaha Dealership
Jul 2002 - May 2018 (15 years 10 months)
Managed daily operations of a customer-facing retail business, balancing administrative, service, staffing, and financial priorities. Handled customer inquiries, coordinated requests, maintained business records, and resolved service concerns professionally.
Community Health Worker / Community Support
Northern Health
Jan 1996 - Dec 2012 (16 years 11 months)
Supported individuals with daily living, community-based services, and client-centered care. Maintained professional records and communicated respectfully in complex and sensitive situations.
Education
Degrees, certifications, and relevant coursework
QuickBooks Online Training
Training, Bookkeeping
2026 - 2026
Completed QuickBooks Online training and practical expense categorization and bookkeeping work.
Virtual Assistant Training
Virtual Assistant Certificate, Virtual Assistance
Grade: High Honours
Completed Virtual Assistant Certificate with high honours in August 2026.
Counselling and Communication Certificates
Certificates, Counselling and Communication
2026 - 2026
Completed certificates in CBT Introduction, Basic Counselling Skills, Substance Abuse Counselling, Communication & Conflict, Coaching for Engagement, and related studies.
Office Administration Coursework
Coursework, Office Administration
2026 - 2026
Completed office administration coursework covering Microsoft Excel, Access, PowerPoint, Outlook, OneNote, and human resources scenarios.
Cariboo College
Health Care Assistant Certificate, Health Care
Completed Health Care Assistant Certificate in 1994.
Thompson Rivers University
Culinary Training, Culinary Arts
Completed culinary training in 1990.
Quesnel Secondary School
High School Diploma, General Studies
Completed Grade 12 in 1988.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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