Skip to main content
JS
Open to opportunities

Julia Surkova

@juliasurkova

I lead hospitality operations, improving service, costs, teams, and customer experiences across international environments.

Malta
Message

I'm currently overseeing daily operations for AGV Group Malta Ltd., supporting boutique hotels and food and beverage outlets across Malta. I manage KPIs, budgets, labour costs, procurement, logistics, maintenance, supplier relationships, and customer escalations.

Previously, I managed operations and teams at NAAR Ltd., Hilton Malta, and Adeera Complex, strengthening service standards, inventory control, recruitment, training, scheduling, and cost optimisation. I work closely with customers, suppliers, franchise partners, and senior management to turn operational priorities into reliable guest experiences.

My eight years in luxury cruise hospitality shaped my ability to lead multicultural teams, adapt quickly, and maintain exceptional standards in fast-paced international settings.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

European Humanities University logoEU

European Humanities University

Bachelor of Arts, International and European Law

2007 - 2012

Pursued a Bachelor of Arts in International and European Law, developing a strong foundation in legal and international affairs.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan