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Juliano Serrano

@julianoserrano

Assistant Director of Staffing Development at SAGE CREEK POST ACUTE, where I contributed to record-low staffing cost and minimal agency utilization.

United States
Message

At SAGE CREEK POST ACUTE, I direct facility-wide staffing and workforce operations for a 60-bed skilled nursing facility, building census- and acuity-driven schedules across nursing and support departments.

I own the full-cycle talent pipeline for licensed nursing, CNA, and ancillary roles, from sourcing and screening through onboarding, orientation, and retention follow-up. Proactive schedule building, internal float strategies, and daily monitoring of worked hours against budgeted targets contributed to record-low staffing cost and minimal agency utilization.

I serve on the interdisciplinary leadership team with the Administrator, DON, and department heads, and act as a first-line escalation point for employee relations, attendance, and scheduling disputes. I also maintain survey-ready workforce documentation and administer nursing-school clinical rotations.

Before moving into staffing leadership, I delivered direct resident care as a Certified Nursing Assistant at BLYTHE POST ACUTE. I'm completing an Administrator-in-Training residency and regulation training toward Nevada RFA licensure.

Experience

Work history, roles, and key accomplishments

BA

Certified Nursing Assistant

Blythe Post Acute

Jan 2020 - Dec 2023 (3 years 11 months)

Delivered direct resident care in skilled nursing, including activities of daily living, mobility and transfers, feeding, vital signs, and documentation. Built frontline command of resident experience and team dynamics.

Education

Degrees, certifications, and relevant coursework

BB

Board of Examiners for Long Term Care Administrators (BELTCA)

Nevada Residential Facility Administrator (RFA) Licensure, Senior Living Administration

Completed the 60-Hour Senior Living Administrator Program and Nevada Best Practices modules; Administrator-in-Training residency nearing completion.

Palo Verde College logoPC

Palo Verde College

Nursing Studies Coursework, Nursing

Grade: 3.8 / 4.00

Completed nursing studies coursework with a GPA of 3.8 out of 4.00.

Tech stack

Software and tools used professionally

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