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Julianna AvilaJA
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Julianna Avila

@juliannaavila

Administrative and client service professional skilled in front office operations, scheduling, recruitment support, and accurate records management.

United States
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What I'm looking for

I’m looking for a fast-paced role where I can own front office and administrative operations—handling scheduling, client communication, and records with care—while supporting recruitment or healthcare workflows that value accuracy, confidentiality, and strong problem-solving.

I’m a detail-oriented administrative and client service professional with experience supporting fast-paced front office operations in both staffing and healthcare environments. I’m known for managing high-volume communication, coordinating appointments, and keeping information accurate and up to date.

In recruitment support, I conducted outbound calls, performed initial candidate screenings, scheduled in-office appointments for onboarding, and tracked candidate progress in an Applicant Tracking System (ATS). I also sourced candidates from external platforms such as Indeed and maintained clear documentation of communication and next steps.

Across multiple veterinary front office roles, I handled client and patient records, coordinated visits to keep daily clinic flow efficient, processed insurance documentation, and supported day-to-day operations. I bring strong organization, adaptability, and communication skills, and I’m comfortable safeguarding confidential information while solving problems quickly.

Experience

Work history, roles, and key accomplishments

LV

Front Office Assistant

LA Village Vet

Nov 2014 - Jun 2017 (2 years 7 months)

Provided clerical and administrative support to veterinarians in a fast-paced clinical environment, maintaining accurate client and patient records and scheduling appointments. Coordinated patient visits, prepared medications while handling confidential records, and processed client requests including medical records, prescription refills, and insurance documentation.

VH

Front Office Representative

Village Animal Hospital

Jan 2014 - Mar 2015 (1 year 2 months)

Managed incoming client calls and directed inquiries to appropriate staff while scheduling appointments and coordinating client service requests. Supported front office operations by maintaining organized communication between clients and medical staff.

Education

Degrees, certifications, and relevant coursework

University of La Verne logoUV

University of La Verne

Bachelor of Science in Healthcare Administration, Healthcare Administration

Earned a Bachelor of Science in Healthcare Administration from University of La Verne.

CC

Citrus Community College

Associates Degree of Social and Behavioral Sciences, Social and Behavioral Sciences

Earned an Associates Degree of Social and Behavioral Sciences from Citrus Community College.

Tech stack

Software and tools used professionally

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