Julianna Avila
@juliannaavila
Administrative and client service professional skilled in front office operations, scheduling, recruitment support, and accurate records management.
What I'm looking for
I’m a detail-oriented administrative and client service professional with experience supporting fast-paced front office operations in both staffing and healthcare environments. I’m known for managing high-volume communication, coordinating appointments, and keeping information accurate and up to date.
In recruitment support, I conducted outbound calls, performed initial candidate screenings, scheduled in-office appointments for onboarding, and tracked candidate progress in an Applicant Tracking System (ATS). I also sourced candidates from external platforms such as Indeed and maintained clear documentation of communication and next steps.
Across multiple veterinary front office roles, I handled client and patient records, coordinated visits to keep daily clinic flow efficient, processed insurance documentation, and supported day-to-day operations. I bring strong organization, adaptability, and communication skills, and I’m comfortable safeguarding confidential information while solving problems quickly.
Experience
Work history, roles, and key accomplishments
Front Office Assistant
LA Village Vet
Nov 2014 - Jun 2017 (2 years 7 months)
Provided clerical and administrative support to veterinarians in a fast-paced clinical environment, maintaining accurate client and patient records and scheduling appointments. Coordinated patient visits, prepared medications while handling confidential records, and processed client requests including medical records, prescription refills, and insurance documentation.
Front Office Representative
Village Animal Hospital
Jan 2014 - Mar 2015 (1 year 2 months)
Managed incoming client calls and directed inquiries to appropriate staff while scheduling appointments and coordinating client service requests. Supported front office operations by maintaining organized communication between clients and medical staff.
Education
Degrees, certifications, and relevant coursework
University of La Verne
Bachelor of Science in Healthcare Administration, Healthcare Administration
Earned a Bachelor of Science in Healthcare Administration from University of La Verne.
Citrus Community College
Associates Degree of Social and Behavioral Sciences, Social and Behavioral Sciences
Earned an Associates Degree of Social and Behavioral Sciences from Citrus Community College.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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