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Elizabeth Hawk

@elizabethhawk

Veterinary assistant transitioning to healthcare administration, with experience managing high-volume scheduling and patient intake.

United States

Message

What I'm looking for

I’m seeking a transition into medical reception, patient access, scheduling, or healthcare administration, where I can apply my experience with intake, records, and care-team coordination.

At Union Cross Animal Hospital, I supported front-desk, administrative, and clinical operations, documenting patient histories and care notes in confidential electronic records.

At Gateway Animal Hospital, I managed appointment scheduling, phone calls, intake, check-in and check-out, and payment processing. I also supported clinical documentation, discharge, and follow-up activities.

At Pooler Veterinary Hospital and Four Paws Animal Clinic, I provided clinical and administrative support, maintained records and treatment areas, and coordinated care information with clinicians and support staff. I’m a Certified Veterinary Assistant seeking to bring this experience to healthcare administration.

Experience

Work history, roles, and key accomplishments

Veterinary Assistant

Union Cross Animal Hospital

May 2025 - Dec 2025 (7 months)

Supported front-desk, administrative, and clinical operations in a high-volume veterinary hospital, maintaining efficient workflows and responsive client service. Documented patient histories and care notes with accurate, confidential electronic records.

Appointment Scheduling Client intake Electronic Records Data Entry Payment Processing Customer Service Clinical Documentation Confidentiality Microsoft Office

Veterinary Assistant

Gateway Animal Hospital

Nov 2022 - Dec 2024 (2 years 1 month)

Managed appointment scheduling, multi-line phone calls, client and patient intake, check-in/out, documentation, payment processing, and daily front-desk workflow. Provided compassionate customer service and clear communication of care instructions.

Appointment Scheduling Multi Line Phones Client intake Check in Check out Payment Processing Data Entry Electronic Records Customer Service Documentation

Veterinary Technician

Pooler Veterinary Hospital

Nov 2020 - Jul 2022 (1 year 8 months)

Provided clinical and administrative support following standard operating procedures for safety, quality, infection control, documentation, and confidentiality. Monitored patient status, documented observations, and coordinated with clinicians to maintain continuity of care.

Clinical Documentation Patient Monitoring Infection Control Safety Procedures Confidentiality Coordination Data Entry

Veterinary Technician

Four Paws Animal Clinic

May 2018 - Sep 2020 (2 years 4 months)

Supported general and emergency-care operations by managing detailed tasks, urgent requests, and changing priorities with accuracy and professionalism. Maintained organized electronic records, supplies, and treatment areas while following infection-control and safety procedures.

Emergency Care Electronic Records Infection Control Safety Procedures Coordination Documentation Time Management