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Juliane Nicolau

@julianenicolau

Operations & Supply Chain Manager | Program & Project Management | International Trade & Expansion | Transformation & PMO

Brazil
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Supply Chain and Operations professional with 20+ years of experience across Supply Chain Management, Program Management, Project Management, International Trade, and Business Process Transformation.

At Grupo Boticário, I led strategic and cross-functional programs focused on Supply Chain Optimization, Lead Time Improvement, Supply Chain Segmentation, Portfolio Management, and Operational Excellence. I connected business strategy, governance, and execution to improve operational efficiency, strengthen supply chain resilience, optimize processes, and support business performance.

My experience includes End-to-End Process Transformation, Product Lifecycle Management, Product Portfolio Governance, Continuous Improvement, and Change Management. I helped structure product substitution processes, supported the SAP APO to SAP IBP migration through testing and process redesign, and led the Duro de Matar Project to transform the end-to-end product deactivation process, connecting multiple business areas through to the final consumer.

I also have experience in Agile Project Management, Scrum, PMO practices, automation initiatives, production planning, and international import and export operations.

My key strengths include Strategic Planning, Cross-Functional Leadership, Stakeholder Management, Structured Problem-Solving, and Operational Excellence. I bring together business perspective, analytical thinking, and hands-on execution to transform complex challenges into sustainable business results.

Experience

Work history, roles, and key accomplishments

GB

Structural Operations Program Manager

Oct 2025 - Aug 2026 (10 months)

Led foundational and cross-functional Operations programs, connecting strategy, governance and execution to increase efficiency, productivity, agility and business value. Managed the Operations program portfolio, including prioritization, integration of workstreams, roadmaps and identification of synergies.

GB

PMP Coordinator – Product Maintenance Processes

Apr 2023 - Sep 2025 (2 years 5 months)

Led the Product Maintenance Processes (PMP) function within Supply, establishing a strategic hub for portfolio decisions, supply continuity, service capacity, financial gains and regulatory compliance. Structured and optimized the DE-PARA process and defined KPIs, managed risks, and drove performance improvements.

GEFCO logoGE

Senior Import & Export Analyst

GEFCO

Mar 2013 - Dec 2014 (1 year 9 months)

Managed import and export documentation and operations, negotiated vessel and airline space, handled customs documentation and SISCARGA operations.

Education

Degrees, certifications, and relevant coursework

IC

Iwankio Consulting

Green Belt, Lean Six Sigma

2024 - 2024

Lean Six Sigma Green Belt certification from Iwankio Consulting, completed in 2024.

EX

Expertar

Practitioner, Neuro-Linguistic Programming

2023 - 2023

Neuro-Linguistic Programming (NLP) Practitioner certification from Expertar, completed in 2023.

Universidade Positivo logoUP

Universidade Positivo

Postgraduate Degree, Project Management

2018 - 2019

Postgraduate degree in Project Management from Universidade Positivo, completed from 2018 to 2019.

Universidade Positivo logoUP

Universidade Positivo

Bachelor's Degree, International Trade

2005 - 2008

Bachelor's degree in International Trade from Universidade Positivo, completed from 2005 to 2008.

Tech stack

Software and tools used professionally

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