Julia Francis

I am a detail-oriented Virtual/Administrative Assistant and Finance Professional with over five years of experience supporting executives, managing office operations, and delivering exceptional customer service.

I have a strong track record of streamlining administrative processes and improving documentation accuracy, using tools such as Xero, Peachtree, Excel, Trello, and Google Workspace to support financial reporting and daily reconciliations.

My work has produced measurable results: I redesigned scheduling workflows to reduce patient appointment wait times by 30%, improved financial posting accuracy by 20%, and achieved a 98% customer satisfaction rate through timely client support and proactive follow-up.

I value confidentiality, adaptability, and continuous learning, and I seek roles where I can apply my administrative, EMR, and financial skills to improve operational efficiency and support data-driven decision-making.