Judson Smith
@judsonsmith
Quality-focused shelter operations supervisor with process engineering background; I streamline SOPs and train teams.
What I'm looking for
I’m a quality-conscious shelter operations supervisor with a strong “jack of many trades” mindset and a background in reverse/process engineering across multiple industries. As a Shelter Supervisor, I oversaw daily intakes and operations, coordinated safe oversight of 100–148 participants nightly, and supervised and trained staff to run HMIS intakes while keeping shelter operations aligned with company standards.
Before shelter leadership, I built deep client and production experience through long-term consulting/sales work and then as a Production/Quality Control Manager. I coordinated scheduling and production across multiple facilities, created and developed new products with a production model mindset, built SOPs and KPI’s, trained staff, and used web-based platforms for inventory control and compliance—always aiming to reduce production gaps and improve reliability.
Experience
Work history, roles, and key accomplishments
Shelter Supervisor
Salvation Army
Jan 2025 - Jan 2026 (1 year)
Oversaw daily shelter intake and operations, supervising and training staff to run HMIS intakes while providing safe oversight for 100–148 participants nightly. Coordinated external contractors/providers, filed city services and critical incident reports, and coordinated with Portland Street Response, Fire & Rescue, EMTs, and the Portland Police Bureau as needed.
Consulting & Sales Rep
E=MC2 Consulting
Jan 2005 - Jan 2025 (20 years)
Advised clients to assess individual needs and implement solutions based on branding and sales trends. Used 20 years of cross-industry experience to help standardize production workflows and supported on-site installation and staff training to minimize production gaps.
Production & Quality Manager
Theorem
Jan 2022 - Jan 2024 (2 years)
Coordinated scheduling and production across multiple facilities to maintain warehouse inventory levels while managing vendor and contractor relationships. Built SOPs and KPI processes using reverse/process engineering methods, trained staff, and maintained production goal achievement.
Electrical Apprentice
Sparky’s Electrical Contracting
Jan 2012 - Jan 2016 (4 years)
Worked under a Master Electrician, completing 5,000+ hours of onsite electrical work in multi-million dollar homes and projects with some NDA requirements. Performed trenching, rough-ins, build-outs, low-voltage installation, remodeling/additions, and custom lighting/control system work, including double-grounded medical installations.
Glassblower & Artist
Twin Flamez Glassworks
Jan 1998 - Jan 2010 (12 years)
Apprenticed under a master lamp-worker producing borosilicate and soft glass, and helped build a glass collective with other artists. Managed promotion and operations including trade show participation, web design/maintenance, supply purchasing, vendor/manufacturer relationships, and order fulfillment.
Artist Management & Events
Roots Down Entertainment
Jan 2001 - Jan 2005 (4 years)
Booked artists and managed promotions for concerts and events across the Gulf Coast, handling artist riders, scheduling, and promotion coordination. Managed permits, event insurance, hired security/staff, coordinated sponsors and vendors, and planned crowd logistics such as port-a-lets and sanitation schedules.
Shelter Co-Lead
Salvation Army
Served as Shelter Co-Lead, coordinating daily shelter setup and managing intake and support for participants and staff. Liaised with laundry contractors for pickup/delivery and ensured shelter operations ran to company standards.
Education
Degrees, certifications, and relevant coursework
Lane Community College
Associate degree, Political Science
Earned an associate degree in Political Science in 2010.
Jefferson Davis Community College
GED, General Education Development (GED)
Completed GED in 1991.
Portland State University
Business degree (in progress), Business
Business degree in progress with 30 hours remaining at the time of completion planning.
Availability
Location
Authorized to work in
Job categories
Skills
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