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Judson Smith

@judsonsmith

Quality-focused shelter operations supervisor with process engineering background; I streamline SOPs and train teams.

United States
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What I'm looking for

I’m looking for a quality-focused team where I can streamline operations with clear SOPs/KPIs, train staff, and coordinate day-to-day execution—balancing safety, compliance, and participant/client support while continuously improving production gaps.

I’m a quality-conscious shelter operations supervisor with a strong “jack of many trades” mindset and a background in reverse/process engineering across multiple industries. As a Shelter Supervisor, I oversaw daily intakes and operations, coordinated safe oversight of 100–148 participants nightly, and supervised and trained staff to run HMIS intakes while keeping shelter operations aligned with company standards.

Before shelter leadership, I built deep client and production experience through long-term consulting/sales work and then as a Production/Quality Control Manager. I coordinated scheduling and production across multiple facilities, created and developed new products with a production model mindset, built SOPs and KPI’s, trained staff, and used web-based platforms for inventory control and compliance—always aiming to reduce production gaps and improve reliability.

Experience

Work history, roles, and key accomplishments

SA

Shelter Supervisor

Salvation Army

Jan 2025 - Jan 2026 (1 year)

Oversaw daily shelter intake and operations, supervising and training staff to run HMIS intakes while providing safe oversight for 100–148 participants nightly. Coordinated external contractors/providers, filed city services and critical incident reports, and coordinated with Portland Street Response, Fire & Rescue, EMTs, and the Portland Police Bureau as needed.

SC

Electrical Apprentice

Sparky’s Electrical Contracting

Jan 2012 - Jan 2016 (4 years)

Worked under a Master Electrician, completing 5,000+ hours of onsite electrical work in multi-million dollar homes and projects with some NDA requirements. Performed trenching, rough-ins, build-outs, low-voltage installation, remodeling/additions, and custom lighting/control system work, including double-grounded medical installations.

RE

Artist Management & Events

Roots Down Entertainment

Jan 2001 - Jan 2005 (4 years)

Booked artists and managed promotions for concerts and events across the Gulf Coast, handling artist riders, scheduling, and promotion coordination. Managed permits, event insurance, hired security/staff, coordinated sponsors and vendors, and planned crowd logistics such as port-a-lets and sanitation schedules.

Education

Degrees, certifications, and relevant coursework

Lane Community College logoLC

Lane Community College

Associate degree, Political Science

Earned an associate degree in Political Science in 2010.

Jefferson Davis Community College logoJC

Jefferson Davis Community College

GED, General Education Development (GED)

Completed GED in 1991.

Portland State University logoPU

Portland State University

Business degree (in progress), Business

Business degree in progress with 30 hours remaining at the time of completion planning.

Tech stack

Software and tools used professionally

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