Open to opportunities

Juan Ramos

@juanramos1

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Dedicated professional with expertise in HR support and customer service.

United States

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What I'm looking for

I am looking for a role that fosters growth and innovation, where I can contribute my skills and experience to achieve success.

I am a dedicated and detail-oriented professional with a versatile background in HR support, training, customer service, and hospitality. My strong work ethic and adaptability have enabled me to thrive in various roles, ensuring that I consistently achieve company goals. I am currently seeking opportunities to leverage my skills within an organization that values growth, innovation, and success.

In my most recent role as a Loss Prevention Officer, I monitor and secure premises to ensure safety and compliance while responding promptly to guest requests. My previous experience as an Uber Driver honed my customer service skills, where I prioritized safety and efficiency. Additionally, my time as a Driver Trainer/HR Assistant allowed me to develop training materials and support new hires, fostering their growth and aligning them with company objectives.

Experience

Work history, roles, and key accomplishments

Current

Loss Prevention Officer

Current

JUAN RAMOS

Nov 2024 - Present (8 months)

Monitored and secured building and garage premises to ensure safety and compliance. Escorted unauthorized individuals off the premises, maintaining a secure environment.

Loss Prevention Security Compliance Customer Service

Uber Driver

Uber

Jul 2023 - Oct 2024 (1 year 3 months)

Delivered reliable and professional customer service by safely transporting clients to their destinations. Prioritized adherence to traffic laws and safety standards, ensuring a safe and efficient experience for customers.

Customer Service Navigation Time Management Logistics

Housekeeping Staff

JUAN RAMOS

Jul 2022 - Jul 2023 (1 year)

Maintained cleanliness and adhered to hospital protocols to ensure a safe and sanitary environment. Managed waste disposal, room sanitation, and general upkeep of hospital facilities.

Housekeeping Waste Management Training

Driver Trainer/HR Assistant

JUAN RAMOS

Aug 2019 - Aug 2022 (3 years)

Trained new drivers to prepare them for on-the-road success. Produced training videos to enhance the onboarding experience, aligning new hires with company goals and streamlining training.

Video Production Coaching Data Entry Payroll Systems Interviewing

Education

Degrees, certifications, and relevant coursework

Mountain View College

Associate of Arts, Arts

Completed an Associate of Arts degree, gaining foundational knowledge across various subjects. Developed critical thinking and communication skills essential for further academic and professional pursuits.

Trinidad Early College High School

High School Diploma, General Studies

Obtained a High School Diploma, completing the required curriculum for secondary education. Prepared for higher education and developed foundational academic skills.