Tiara Reno
@tiarareno
Experienced unarmed security professional focused on safety, incident reporting, and community support.
What I'm looking for
I am an experienced unarmed security professional with a proven record of maintaining safety across transit, retail, parking, and social-service environments. I prioritize observation, clear incident reporting, and non-confrontational de-escalation to protect the public and staff.
My background includes platform security on a major city rail line, asset protection at a high-volume retail store, parking-facility security, and operational leadership supporting a homeless services organization. I have responsibility for directing civilians, coordinating volunteer access, managing bedding assignments, and training staff in loss-prevention techniques.
I hold relevant security and customer-service licenses and consistently collaborate with law enforcement and facility teams to reduce risk, improve procedures, and ensure safe, orderly environments for guests, volunteers, and the general public.
Experience
Work history, roles, and key accomplishments
Unarmed Security Guard
Kates Detective Agency
Jul 2023 - Present (2 years 7 months)
Stationed on the CTA Green Line platform to observe and report incidents, prevent disorderly conduct, direct civilians, and file incident reports to maintain public safety.
Stand-in Director / Security Guard
Lafayette Urban Ministries
Oct 2020 - Jun 2023 (2 years 8 months)
Managed guest check-ins and bedding assignments for a homeless shelter while also ensuring volunteer access, overseeing cleanliness and laundry, and maintaining onsite security.
Unarmed Security Guard
Monterrey Security
Jun 2019 - Sep 2020 (1 year 3 months)
Monitored a parking garage to ensure guest key cards functioned, managed vehicle counts per level, directed guests between garage and lobby, and maintained secure access.
Identified theft/fraud risks, trained staff on non-confrontational deterrence, reviewed security footage to spot repeat offenders, and coordinated with law enforcement to reduce inventory shrinkage.
Education
Degrees, certifications, and relevant coursework
MAMBA Sectron
Security License, Security
Completed a Security License in July 2016.
Ada S. McKinley
Certificate, General Education
2012 - 2015
Attended Ada S. McKinley from June 2012 to January 2015.
E & EO
Customer Service License, Customer Service
Completed a Customer Service License in October 2014.
Availability
Location
Authorized to work in
Job categories
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