Open to opportunities

Juanp Pimienta

@juanppimienta

Message

Engineer‑in‑training with structured problem‑solving and service‑oriented operations experience.

Colombia

Message

What I'm looking for

I seek an operations or support role where I can apply structured problem‑solving, KPI‑driven improvements, and compliance discipline in a collaborative team environment.

I am an engineer‑in‑training with a structured, problem‑solving mindset and three years of service and sales support experience across high‑volume retail and infrastructure operations. I consistently deliver organized, measurable outcomes by managing POS operations, vendor payments, asset documentation, uptime monitoring, and service‑desk workflows while tracking KPIs for leadership reporting and compliance.

I also trade professionally, executing discretionary and rules‑based strategies within predefined risk limits, maintaining a rigorous trade journal, and managing position sizing to protect firm capital. I am a reliable, service‑oriented collaborator who works independently or on teams to drive process improvement and uphold customer‑experience and compliance goals.

Experience

Work history, roles, and key accomplishments

Current

Funded Trader

Current

Unknown

Jan 2022 - Present (4 years 5 months)

Execute discretionary and rules-based trading strategies within predefined risk limits, maintain a rigorous trade journal, and manage position sizing to meet profit and consistency objectives while protecting firm capital.

Discretionary Trading Risk Management Position Sizing Performance Tracking Rules Based Strategies

Infrastructure Assistant

Lean Solutions Group

Jan 2024 - Jan 2025 (1 year)

Processed vendor payments and invoices, coordinated service-desk workflows and asset documentation, and tracked uptime/SLAs and KPIs to support leadership reports, audits, and compliance.

SLA KPIs & Compliance

Retail Sales Assistant

Unknown

Jan 2022 - Jan 2024 (2 years)

Delivered end-to-end POS operations in a high-volume apparel setting, accurately processing cash/card payments and returns while maintaining merchandising standards and tracking service KPIs to improve customer experience.

Point of Sale Cash Handling Customer Service Merchandising KPI Tracking Returns Processing

Education

Degrees, certifications, and relevant coursework

Universidad de la Costa

Civil Engineering

2018 - 2025

Civil-engineering studies at Universidad de la Costa from 2018 to 2025 with coursework and documentation supporting infrastructure and compliance activities.