Looking for a job

Juan Pablo Quintero Gomez

@juanpabloquinterogom

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I coordinate customer support, logistics, and fleet operations across fast-paced bilingual environments.

Australia

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What I'm looking for

I'm seeking a remote customer or chat support role, and I'm open to operations, logistics, or coordination positions where I can use bilingual communication, problem-solving, and fast-paced client-facing experience.

I've managed fleet operations at MA3 Logistics in Sydney, coordinating delivery vehicles, drivers, and clients to support on-time performance, compliance, and cost control.

I track fuel use, maintenance, and delivery-time KPIs through spreadsheets and fleet software, while resolving issues and sharing real-time updates with clients and drivers.

Previously, I supervised warehouse operations at Minda and led supply, distribution, inventory planning, vendor relationships, and customer communication for Ferretería Mora in Colombia.

I'm a native Spanish speaker with advanced English, a background in Social Communication and Journalism, and I’m currently building data analytics skills through TripleTen while pursuing remote customer/chat support, operations, logistics, or coordination work.

Experience

Work history, roles, and key accomplishments

Fleet Manager

MA3 Logistics

Jan 2024 - Jun 2026 (2 years 5 months)

Managed and coordinated a fleet of delivery vehicles, ensuring on-time performance, compliance, and cost control. Served as main point of contact for drivers and clients, resolving issues and communicating updates in real time.

Fleet Management KPI Tracking Spreadsheets fleet software Client Communication Problem Solving

Warehouse Supervisor

Minda

Jan 2023 - Jan 2024 (1 year)

Supervised daily warehouse operations, inventory accuracy, and a team of warehouse staff. Coordinated with suppliers and internal teams to resolve stock and delivery issues quickly and professionally.

Warehouse operations Inventory Control Team Supervision Supplier Coordination Problem Solving

Supply and Distribution Manager

Ferretería Mora

Jan 2018 - Jan 2023 (5 years)

Led supply chain and distribution operations for a hardware retail business over five years. Managed vendor relationships, inventory planning, and order fulfillment, ensuring timely distribution to clients.

Supply Chain Management Distribution Vendor Management Inventory Planning Order Fulfilment Client Communication Complaint Resolution Corporate Trainer