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Juan Pablo Garduño

@juanpablogarduo

RevOps Manager at Hub OS who designed its HubSpot GTM architecture and shipped AI-assisted workflows across Sales, Customer Success, Marketing and Partners.

Spain
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At Hub OS, I’m the first RevOps hire and own the GTM stack across Sales, Customer Success, Marketing and Partners. I designed the HubSpot architecture and shipped AI-assisted workflows for lead creation, deal routing and follow-up.

I use AI as a working method, not a demo. In my first months at Hub OS, I estimate I shipped 540–710 hours of work alongside daily operations, and I can show what worked and what didn’t.

Before Hub OS, I was Director of Customer Success at Avantio, where I owned retention and expansion for about 1,700 B2B customers and €16M ARR. I grew the team from eight to 13 across 12 countries, cut new-customer churn by 80%, and kept annual churn under 8%.

Experience

Work history, roles, and key accomplishments

DY

Account Manager

DynaWare

Held a role at DynaWare.

American Express logoAE

Account Manager

Identified that accounts 180+ days overdue were written off unreviewed; a pilot with ~70 companies recovered ~$1M and led to a new dedicated team.

DE

Account Manager

Closed the Amazon account and was promoted within one year.

MJ

Country Manager Mexico

Mr Jeff

Launched the franchise-based market in Mexico for a laundry-service startup.

Education

Degrees, certifications, and relevant coursework

FO

Founderz

Master's, AI & Innovation

2025 -

Pursuing a Master's in AI & Innovation, expected to complete in 2026.

ES

ESIC

Master's, Digital Business

Completed a Master's in Digital Business in 2018.

Project Management Institute logoPI

Project Management Institute

PMP, Project Management

Earned the Project Management Professional (PMP) certification in 2012.

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