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Juan Ortega

@juanortega1

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I build confidence in web, mobile, and API releases through hands-on QA leadership and end-to-end testing.

Colombia

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What I'm looking for

I'm looking to connect with QA leaders, hiring managers, and teams seeking a hands-on QA Engineer or Lead who combines technical depth with strategic quality ownership.

I've delivered QA leadership at TEAM International across fintech, healthcare, IoT, e-commerce, payments, SaaS, and web and mobile products. I build test plans, regression suites, and reports that surface critical issues early and help teams release with confidence.

My work spans frontend, backend, REST and SOAP APIs, React Native, and native and hybrid Android and iOS applications. I cover functional, non-functional, integration, regression, exploratory, API, UAT, UI/UX, cross-browser, and cross-device testing throughout the SDLC.

As a QA Lead, I've coordinated cross-functional testing, mentored QA engineers, managed release cycles, and worked directly with clients, stakeholders, product teams, developers, and DevOps. I bring a Shift-Left mindset and embed quality into delivery rather than leaving testing until the finish line.

Before software QA, I led mobile-device testing, repair, technical support, and after-sales teams across Colombia and Latin America. My electronics and telecommunications background helps me validate connected devices and software products with practical technical depth.

Experience

Work history, roles, and key accomplishments

Senior QA Engineer

TEAM International

Jan 2026 - Aug 2026 (7 months)

It was a great experience working at this company. Closed a strong chapter delivering QA leadership across fintech, healthcare, IoT DEvices Platdorm, e-commerce, Payments Platform and SaaS — driving quality strategy from day one. Architected Test Plans, Regression Suites, and Test Reports using JIRA, Postman, and X-ray to catch critical issues early and ship with confidence. Great capacity to unde

Senior QA Engineer

TEAM International

Jun 2022 - Jan 2026 (3 years 7 months)

𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

Manage and lead the QA testing process:

▪️ Create Test Planning
▪️ Test Cases Design
▪️ Test Execution
▪️ Cross-browser Testing
▪️ Mobile and WEB Testing
▪️ API Testing (Postman - Swagger)
▪️ UI/UX Validation
▪️ Bug reports and findings
▪️ Direct communication with Clients and Stakeholders
▪️ Scrum and Agile methodologies

Software Development Life Cycle (SDLC)Metrics Reporting Team Management Regression Testing Agile Testing Quality Management Communication Skills Teamwork Manual Testing Team Leadership Test Management Analytical Skills BrowserStack

Senior Quality Assurance Engineer

TEAM International

Nov 2021 - Jun 2022 (7 months)

QA Engineer with delivering software quality across multiple Web and Mobile projects for international clients. Worked across Frontend, Backend, and API testing, covering functional, regression, integration, and end-to-end testing throughout the software development lifecycle.

Collaborated closely with Development and Product teams to identify risks, investigate defects, and ensure reliable relea

Manual QA Engineer

TEAM International

Nov 2021 - May 2022 (6 months)

𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

Manage and lead the QA Testing process:

▪️ Create Test Planning
▪️ Test Cases Desing
▪️ Test Execution
▪️ Bug reports and findings
▪️ Testing progress reports (Dashboard-metrics) through JIRA-XRay
▪️ Direct communication with Clients and Stakeholders
▪️ Demo Presentations regarding the latest development progress
▪️ Scrum and Agile methodologies

Agile Testing Quality Management Communication Skills Teamwork Analytical Skills

Senior QA Specialist

Overactive

May 2021 - Nov 2021 (6 months)

AwardSpring client. Transform your scholarship application process with AwardSpring, a powerful , intuitive, and smart scholarship management platform. AwardSpring’s easy-to-use software and outstanding customer support have empowered institutions like yours to award more than $130 million in scholarships over the last school year in less time, and with less effort, than ever before.

▪️ Test Plan

Agile Testing Communication Skills Teamwork Analytical Skills

Quality Control Analyst Ssr.

Globant

Jan 2020 - May 2021 (1 year 4 months)

QC Engineering in a development software project for an international Client
Big & Bulky Return Logistics: Retail & E-commerce WEB application

▪️ Test Plan document creation
▪️ Test Cases Design
▪️ Manual Functional testing and API testing (Postman)
▪️ UI/UX validations, exploratory testing
▪️ Bug reporting and tracking using the JIRA system
▪️ Testing progress reports "Metrics "Sprint by Sprint.

Agile Testing Communication Skills Teamwork Analytical Skills

QA / Software Testing Team Lead – Mobile Devices

Transsion

Nov 2016 - Jan 2020 (3 years 2 months)

Led a Software Testing Engineering team composed of 6 QA Engineers responsible for mobile device software quality across Colombia and Latin America. Managed test planning, test case design, task allocation, execution tracking, and defect management throughout the testing lifecycle.

Coordinated daily and weekly QA activities, monitored team performance and project progress, and worked closely with

Team Leadership Software Testing Metrics Reporting Quality Management Mobile Testing Mobile Devices Jira Quality Assurance Analysis software quality Android Testing

Technical Lead | Mobile Device Repair & After-Sales Support

Celular Sun 3 S.A.

Nov 2016 - Jan 2020 (3 years 2 months)

Led the technical team responsible for mobile device repair operations and after-sales support for HUAWEI, SAMSUNG, and SONY Mobile products within Colombia.

Managed the warranty validation and repair process for Claro Colombia, ensuring compliance with technical procedures, quality standards, and service requirements.

Led and supported technical teams in diagnosing, troubleshooting, and repairi

Technical Support Team Lead

Celular Sun Zona Franca

May 2008 - Jul 2016 (8 years 2 months)

Engineer support
▪️ Manage the Colombia technicians Team by Samsung, Sony and Avvio mobile brands
▪️ Support the warranties process for Colombia aftersales service
▪️ Manufacture meetings to present the repair process and KPI's
▪️ Supply chain control
▪️ Software version control for National distribution to Claro operator CAV's

Communication Skills Teamwork

Technician and support level 2

Celular Sun 3 S.A.

Mar 2007 - May 2008 (1 year 2 months)

• Reparación mecánica, eléctrica y a nivel de Software en equipos celulares de la marca Motorola.
• Apoyo en la gestión del equipo de trabajo
• Apoyo en el proceso de entrenamiento del personal técnico.
• Elaboración de boletines Técnicos para toda la red de servicio.
• Soporte técnico a nivel nacional.
• Análisis de fallas eléctricas nivel 2 y nivel 3
• Configuración de programas de Actualizaci

Teamwork

Hardware and Software Technician level 1

Celular Sun 3 S.A.

Feb 2005 - Mar 2007 (2 years 1 month)

• Reparación a nivel mecánico y Software de equipos móviles "Telefonía Celular " para la Marca Motorola.
• Análisis y seguimiento de fallas.
• Desemsamble y ensamble de equipos celulares.
• Actualización de Software
• Control de calidad en proceso de reparación.

Teamwork