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Lourdes Ojeda

@lourdesojeda

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I am a Senior QA engineer and industrial engineer ensuring reliable software through thorough manual and API testing.

Colombia

Message

What I'm looking for

I seek a QA role where I can apply 8+ years of manual and API testing, contribute to quality processes, grow my Salesforce skills, and support cross-functional teams focused on product reliability.

I am a professional quality assurance engineer and industrial engineer with over eight years ensuring comprehensive testing and proactive issue identification across the software development lifecycle.

I specialize in manual and API testing for web, iOS, and Android applications, and I use tools such as Katalon Studio, Postman, TestRail, Zephyr, Xray, App Center, and Firebase to validate functionality and integrations.

I have delivered Salesforce and QA testing work for projects including Volkswagen, Audi, Medline, Franklin Templeton, and E.ON Next, and I have led efforts to document business processes using BPMN to improve clarity and reduce defects.

I also produce technical documentation and end-user training, and I am currently expanding my Salesforce platform skills while seeking opportunities to strengthen testing strategies, mentorship, and cross-functional quality practices.

Experience

Work history, roles, and key accomplishments

Current

Senior QA Engineer

Current

CI&T

Jun 2021 - Present (4 years 2 months)

Lead QA testing for Volkswagen, Medline, Audi and PeopleReady projects, executing manual and API test suites across web, iOS and Android and validating Salesforce integrations.

Manual Testing API Testing Salesforce Testing IOS Testing Bug Reporting

Senior QA Engineer

Qrvey

Feb 2018 - Jun 2021 (3 years 4 months)

Conducted functional and regression testing for Qrvey's analytics web application across desktop and mobile, and initiated BPMN documentation of business processes to improve test coverage.

Functional Testing Regression Testing Cross Browser Testing Mobile Testing Jira Confluence

QA Engineer

TICOM S.A.

Jan 2015 - Jun 2017 (2 years 5 months)

Performed quality assurance for TICOM’s custom web ERP, authored end-user manuals, delivered workshops, and modeled requirements and processes using flow charts and BPMN.

Manual Testing Technical Writing User Training TestRail