Looking for a job

Juan Manuel Zuluaga B

@juanmanuelzuluagab

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I coordinate transportation, dispatch, and supply chain operations that improve delivery performance.

United States

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What I'm looking for

I'm looking for a logistics or supply chain role where I can coordinate transportation operations, improve delivery performance, streamline processes, and lead cross-functional teams in a fast-paced environment.

I've coordinated transportation, dispatch, warehouse, and supply chain operations across FIHA, Russell Transport, Cezan Logistics, and Surge Transportation.

At FIHA, I coordinated daily logistics activities, staff scheduling, and task delegation to support timely order fulfillment, customer satisfaction, and smooth cross-department operations.

I've also developed supply chain strategies, negotiated contracts, managed customer accounts, analyzed consumer data, controlled inventory, and used McLeod to identify supply chain inefficiencies. I bring more than five years of logistics experience and work professionally in both English and Spanish.

Experience

Work history, roles, and key accomplishments

Logistics Supervisor

FIHA

May 2025 - Jul 2026 (1 year 2 months)

Coordinated daily logistics activities to ensure timely order fulfillment and enhance customer satisfaction. Collaborated with other supervisors to streamline inter-departmental communication and improve operational effectiveness.

Logistics Coordination Staff Scheduling Task Delegation Customer Satisfaction inter departmental communication

Logistics Coordinator

Russell Transport

Jun 2024 - Dec 2024 (6 months)

Engineered and established supply chain strategies for maximizing efficiency. Cultivated strong working relationships with customers through prompt responses to inquiries and complaints.

Supply Chain Strategy Customer Relationship Management Contract Negotiation Logistics Operations

Customer Account Manager

Cezan Logistics

Nov 2023 - May 2024 (6 months)

Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution. Organized daily workflow and assessed appropriate staffing to provide optimal service.

Customer Service Complaint Resolution Workflow Organization Staffing Data Analysis

Logistics Specialist

Surge Transportation

Jan 2020 - Sep 2023 (3 years 8 months)

Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management. Researched issues and assessed inefficiencies within supply chain using McLeod to devise solutions and improve performance.

Budget Management Staff Supervision Inventory Control Supply Chain Management McLeod Process Improvement