Juan Manuel Rivera Agudelo
@juanmanuelriveraagud
I build measurable digital content, SEO, and community strategies through persuasive storytelling.
ColombiaWhat I'm looking for
I've grown digital readership by 25% at Corporación Mundo Urbano/Habitante Siete, where I built an SEO strategy adopted into the department's strategic plan and authored more than 80 published articles.
At SISCOAX, I increased brand visibility by 15% through conversion-focused copywriting, SEO, and content across social platforms, while improving customer-service response times by 20%. I also coordinated internal and external messaging across 10 channels using HubSpot CRM.
At TaskUs, I moderated high-volume digital content, processed up to 500 reports daily with a 98% resolution rate, and helped reduce user complaints by 30%. I bring journalism, interviewing, persuasive writing, and analytical execution to content that produces measurable results.
Experience
Work history, roles, and key accomplishments
Cut user complaints by 30% by removing inappropriate material in 95% of reported cases through rigorous content moderation across digital platforms. Processed up to 500 reports daily with a 98% resolution rate, leading and optimizing a review team's workflows.
Education
Degrees, certifications, and relevant coursework
Corporación Universitaria Minuto de Dios
Social Communicator, Social Communication
Earned a degree in Social Communication and Journalism, with a focus on narrative and digital journalism.
Availability
Location
ColombiaAuthorized to work in
Job categories
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