Juanita Hernandez

Led premium hospitality operations for FIFA affiliates and sponsors, delivering high-level VVIP guest experiences across assigned hospitality suites. Managed supervisors, suite attendants, and kitchen runners, ensuring service execution met operational timelines and FIFA hospitality standards.

Planned and led catering operations across two major stadiums, ensuring delivery against FIFA hospitality standards. Managed primary stakeholder coordination with the Supreme Committee, venue management, and external suppliers, directing the complete event lifecycle from bump-in to close-out.

Managed brand marketing activities for Juan Valdez Cafe in Dubai.

Led a team of 80+ people across VIP areas and hospitality suites, delivering premium service in accordance with FIFA and local committee standards. Improved operational processes and stakeholder coordination, supporting KPI optimization.

Designed and led the hospitality strategy across five sports venues, including temporary kitchens, dining areas, and buffet operations in complex desert environments. Led a multicultural team of 100+ people across five venues, ensuring consistent operational delivery.

Coordinated catering operations for 1,000+ daily guests, leading multicultural teams in high-volume food and beverage environments. Performed PMO responsibilities during World Cup planning, coordinating projects across three stadiums and facilitating communication between internal and external stakeholders.

Supported stadium catering leadership while overseeing menus, layouts, SOPs, teams, and staff training. Supported compliance with FIFA hospitality and service standards.

Provided in-flight service and ensured passenger safety and comfort as cabin crew.

Managed client accounts and communications for the company.

Supported account management and client communications for the production company.

Led operations for Ali Bin Ali luxury hospitality areas and VIP lounges within a premium international exhibition environment.

Completed Communication Skills Training from ABA in Doha, Qatar in 2021.

Completed Project Initiation and Planning training from the University of California in 2021.

Completed Basic Marketing Course from ABA in Doha, Qatar in 2021.

Bachelor of Arts in Industrial Design from Universidad Jorge Tadeo Lozano, completed in 2015.