Open to opportunities

Juanita Boateng Darko

@juanitaboatengdarko

Message

Highly motivated professional skilled in customer service and marketing.

Germany

Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a highly motivated and punctual professional with a proven ability to work efficiently in fast-paced environments. My experience as a Sales Consultant at Elithair in Berlin has honed my skills in providing personalized consultations and expert advice, particularly in the field of hair treatments. I take pride in my attention to detail and my commitment to maintaining a high standard of professionalism, which has allowed me to build strong working relationships with clients and colleagues alike.

Throughout my career, I have demonstrated adaptability and trustworthiness, whether managing social media for a company or providing customer service support for insurance companies at Sykes Enterprise. My background in arts and sciences has equipped me with a well-rounded skill set, enabling me to engage in creative projects and scientific research. I am passionate about continuous learning and development, and I actively seek opportunities to enhance my skills and contribute positively to my work environment.

Experience

Work history, roles, and key accomplishments

Current

Sales Consultant

Current

Elithair

Mar 2023 - Present (2 years 3 months)

Providing personalized hair consultations, analyzing patients' hair, and offering expert advice on treatment options. Educating prospective clients about PRP treatments and guiding them on treatment plans and aftercare.

Hair Consultation Customer Service Treatment Planning Communication

Customer Service Representative

Sykes Enterprise Berlin GmbH & Co. KG

Mar 2022 - Feb 2023 (11 months)

Provided customer service through phone, email, and chat support for insurance companies. Assisted with order processing and trained new colleagues.

Customer Service Order Management Training Communication Problem Solving

Social Media Manager

Remote

Feb 2020 - Mar 2021 (1 year 1 month)

Managed social media presence, created and scheduled posts, engaged with the audience, and handled crisis management for negative comments.

Social Media Management Content Creation Crisis Management Performance Analysis

Community Health Awareness Campaign Leader

Local Community Initiative

Jan 2021 - Feb 2021 (1 month)

Led a health awareness initiative to educate local communities on sanitation and disease prevention, collaborating with health professionals.

Community Engagement Collaboration Public Speaking

Executive Assistant

Embassy of Ghana

Mar 2020 - Jun 2020 (3 months)

Assisted with scheduling appointments and processing travel documents for Ghanaian citizens, ensuring applicants met necessary requirements.

Scheduling Customer Support Communication

Teaching Assistant

Bennett Caulley Memorial School

Nov 2014 - Feb 2015 (3 months)

Assisted with English lessons for primary school students, providing personalized support and monitoring student progress.

Teaching Assistance Communication

Education

Degrees, certifications, and relevant coursework

Bennett Caulley Memorial School

Junior High School

Gained foundational skills in key subjects, fostering a strong academic background.

Apostle Safo School of Art and Sciences

High School, Arts and Sciences

Specialized in arts and sciences, developing a well-rounded skill set. Actively participated in extracurricular activities, honing leadership and teamwork abilities. Engaged in creative projects and scientific research, strengthening problem-solving skills.