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Juane-Ryan UserJU
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Juane-Ryan User

@juane-ryanuser

I optimize B2B revenue pipelines, business processes, and commercial operations through data-driven analysis.

South Africa
Message

What I'm looking for

I'm looking to drive B2B revenue execution, process optimization, CRM governance, and data-led commercial strategy in a cross-functional, remote-ready environment.

I've driven B2B revenue execution and operational improvement across Modic, Vox Telecom, Bolton Footwear, The People Practices, and RedNovius. I translate transaction, pipeline, and market data into executive growth reports, commercial playbooks, and practical process improvements.

At Bolton Footwear, I analyzed distribution, inventory, and financial metrics to drive a 5% improvement in team performance, implemented CRM infrastructure that increased cross-department communication efficiency by 4%, and supported a 3% regional market-footprint expansion. At RedNovius, I managed datasets spanning 20,000+ international communication nodes and helped qualify 150+ C-level demos through disciplined database hygiene and conversion-pathway analysis.

I'm an MBA-qualified business analyst and revenue operations professional who maps As-Is and To-Be workflows, strengthens CRM governance, monitors churn and account health, and aligns commercial, technical, and executive stakeholders around measurable growth.

Experience

Work history, roles, and key accomplishments

MO
Current

Commercial Account Manager / Sales Operations Analyst

Modic

Jan 2026 - Present (7 months)

Track and analyze merchant account transaction volumes and sales pipeline performance metrics to identify high-margin commercial expansion opportunities. Modeled pipeline conversion ratios, account activity trends, and customer churn risk to optimize outbound commercial strategy and account retention.

Education

Degrees, certifications, and relevant coursework

AE

Academy Europe

Master of Business Administration, Business Administration

Completed a Master of Business Administration (MBA) degree from Academy Europe in 2025.

TH

The Hub

Certificate, Technical Infrastructure and Systems

Completed Technical Infrastructure and Systems Certificates from The Hub in 2025.

ST

SkillUP Online Training

Certificate, Business Analysis

Completed a Business Analysis Basics Certificate from SkillUP Online Training in 2024.

MANCOSA logoMA

MANCOSA

Bachelor of Commerce, Marketing and Business Management

Earned a Bachelor of Commerce (BCom) in Marketing and Business Management from MANCOSA in 2014.

Tech stack

Software and tools used professionally

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