
Juan Carlos Martínez Arizmendi
@juancarlosmartnezari
I build growth, acquisition, and customer experiences for hospitality, real estate, and service businesses.
What I'm looking for
I've built growth, acquisition, and customer experience initiatives across real estate, hospitality, and service businesses in Mexico.
At Gutza Real Estate, I managed the acquisition-to-sale cycle, developed digital marketing and social strategies for qualified leads, and built long-term client relationships while achieving sales goals.
At Leonora Studio, I managed the end-to-end customer journey, identified friction points, and worked with cross-functional teams to launch tools and process improvements that supported satisfaction and retention.
I've also supported promotional campaigns and partnerships at Casa Ixtapan Hotel, handled high-volume customer interactions at Frontier Communications, and developed brand, go-to-market, and customer acquisition strategies for Juice in the Box.
Experience
Work history, roles, and key accomplishments
Marketing & Business Development
Gutza Real Estate
Jan 2022 - Dec 2025 (3 years 11 months)
Managed the full acquisition-to-sale cycle, from prospecting to closing. Developed digital marketing and social media strategies to generate qualified leads and built long-term client relationships, consistently achieving sales goals.
Customer Experience & Operations
Leonora Studio
Jan 2022 - Dec 2025 (3 years 11 months)
Managed the end-to-end customer journey, improving satisfaction and retention. Identified friction points and implemented process improvements, collaborating with cross-functional teams to launch new tools and initiatives.
Customer Service Representative
Frontier Communications
Jan 2019 - Dec 2020 (1 year 11 months)
Handled high-volume customer interactions, identified sales opportunities, and resolved issues effectively.
Marketing Assistant
Casa Ixtapan Hotel
Jan 2016 - Dec 2019 (3 years 11 months)
Managed social media and promotional campaigns to increase visibility and occupancy. Supported events, partnerships, and marketing initiatives.
Education
Degrees, certifications, and relevant coursework
Tecmilenio University
University Coursework, Marketing and Advertising
2020 - 2023
Completed university coursework in Marketing and Advertising, focusing on brand development and customer acquisition strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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