Open to opportunities

Juan Camilo Cadavid

@juancamilocadavid

Bilingual insurance operations specialist delivering property, health, and life support through detail-focused customer service.

Colombia

Message

What I'm looking for

I’m looking for a role supporting insurance operations and customer workflows—especially property inspections and documentation—where I can work across teams in U.S. business hours, maintain high accuracy, and improve processes through clear communication.

I’m a bilingual Insurance Operations Specialist who supports U.S.-based insurance operations with strong customer service and documentation management. I’ve worked on residential property inspection workflows, including Florida homeowners insurance processes, and I’m comfortable handling inquiries, coordinating logistics, and maintaining accurate operational records.

In my current role, I conduct property research using official databases and support inspection requirements tied to underwriting, including wind mitigation and 4-point inspections for hurricane-related scenarios. I bring a highly organized, detail-oriented approach across insurance customer support, health insurance fundamentals, and administrative processes related to life insurance services.

Experience

Work history, roles, and key accomplishments

Current

Research Specialist / Customer Support

Current

Sinapsis Ingeniería / Don Meyler Inspections

Jul 2023 - Present (3 years)

Managed customer inquiries and documentation and conducted property research to support homeowners insurance inspection workflows in Florida. Assisted with wind mitigation, 4-point inspections, and hurricane-related underwriting requirements.

Customer Support Property Research Insurance Inspection Wind Mitigation 4 Point Inspections Hurricane Underwriting Requirements Underwriting Support Microsoft Office Google Workspace

Customer Support Representative

Blackstone Medical Services

Jan 2023 - Jun 2023 (5 months)

Handled inbound and outbound customer communications and coordinated logistics and documentation. Supported administrative processes related to life insurance services.

Customer Support Outbound Communications Logistics Coordination Life Insurance Administration

Administrative & Export Support Assistant

Reforestadora Bosconia

Jan 2020 - Jan 2023 (3 years)

Provided executive administrative support to the CEO and supported international export documentation and operations. Managed operational records and databases and coordinated logistics and compliance documentation.

Executive Administrative Support Export Documentation Database Management Logistics Coordination Compliance Documentation