Juan Armando Montufar

Provided technical advisory services, leveraging expertise in project management and architecture.

Led operations team for UBER Eats Premium, ensuring service quality and performance.

Analyzed expansion opportunities and supported business growth initiatives.

Led brand transformation initiatives, aligning architectural design with corporate identity.

Managed signage and corporate branding projects, ensuring timely delivery and quality standards.

Managed franchise gym projects, overseeing construction and coordination.

Provided architectural planning, design, and construction supervision services.

Supervised operational teams, driving performance and client satisfaction.

Monitored real-time workforce metrics to optimize staffing and service levels.

Supervised municipal works, planned and executed projects, and drew quantification of construction materials.

Analyzed financial and workforce data to support operational decisions.

Planned and optimized workforce resources to meet operational targets.

Monitored real-time workforce metrics to ensure service level adherence.

Provided customer service support, resolving inquiries and ensuring satisfaction.

Supervised legacy operations, ensuring quality and performance.

Performed quality assurance analysis to maintain service standards.

Provided customer service support for Tracfone Wireless customers.

Sold prefabricated building materials, including vigueta and bovedilla.

Prepared technical drawings for construction projects.

Earned an Architect degree from the Faculty of Architecture, with studies spanning from 2005 to 2023.

Completed a Computer System Bachelor program from 2003 to 2004.

Completed secondary school education from 2000 to 2002.

Completed primary school education from 1994 to 1999.