Joy Ubakwem

I’m a detail-oriented Administrative Virtual Assistant and Customer Support Specialist dedicated to helping businesses operate efficiently while delivering excellent customer experiences. I bring a balance of organization and empathy to every task, with hands-on experience managing administrative workflows and handling customer interactions.

I specialize in email and calendar management, data entry, customer inquiries, CRM tools, and resolving issues in a timely and professional manner. Through my Customer Service Representative internship at CountMe Chemicals, I’ve strengthened my ability to keep operations organized behind the scenes while ensuring customers feel heard, valued, and satisfied.