JRJoy Roy
@joyroy
Product Manager with expertise in health insurance and fintech solutions.
IndiaWhat I'm looking for
I am a dedicated Product Manager with extensive experience in the health insurance and fintech sectors. Currently, I am consulting for two early-stage startups, focusing on product roadmap and strategy. My recent role at Acko Insurance involved optimizing a B2B2C health insurance platform, where I successfully implemented features that reduced client servicing costs by 40% and improved upsell conversion rates by 30%.
Throughout my career, I have consistently demonstrated my ability to enhance product performance and customer experience. At Nova Benefits, I revamped the reimbursement claims product, achieving a 40% reduction in turnaround time and a 6-point increase in NPS. My strategic approach to product management, combined with my technical skills in API integration and data analytics, has allowed me to drive significant improvements in various organizations.
Experience
Work history, roles, and key accomplishments
Product Manager Consultant
Product Consulting
Aug 2023 - Present (1 year 9 months)
Currently consulting for two early-stage startups in the fintech and matchmaking sectors, focusing on product roadmap and strategy development.
Product Manager
Acko Insurance
Aug 2022 - Jul 2023 (11 months)
Led the development of a self-serve health insurance platform, achieving significant cost reductions and optimizing customer experience through various product features and marketing automation.
Product Manager
Nova Benefits
Oct 2021 - Sep 2022 (11 months)
Revamped the Reimbursement Claims product, significantly reducing turnaround times and enhancing customer satisfaction through improved claims processing and support systems.
Product Manager
Stealth mode fintech startup
Dec 2020 - Oct 2021 (10 months)
Developed a comprehensive product roadmap for a wealth management MVP, utilizing agile methodologies to enhance efficiency and reduce time-to-market.
Product Manager
KredX
Feb 2020 - Oct 2020 (8 months)
Led the development of KYC features for a merchant lending platform, improving onboarding processes and risk evaluation through API integrations.
Program Manager
Vokal/Koo
Jan 2019 - Oct 2019 (9 months)
Optimized content creator supply strategies, resulting in significant growth and retention improvements through targeted loyalty programs.
Co-founder
Accel Creatives
Mar 2018 - Jan 2019 (10 months)
Co-founded a creative agency, focusing on innovative solutions and strategic growth.
Project Manager
Appiness Interactive
May 2017 - Nov 2017 (6 months)
Managed projects to deliver interactive solutions, ensuring client satisfaction and timely delivery.
Co-founder
Fiosk
Apr 2015 - Jan 2016 (9 months)
Co-founded a startup, focusing on innovative product development and market entry strategies.
Education
Degrees, certifications, and relevant coursework
WTWest Bengal University of Technology
Bachelor of Technology, Information Technology
2012 - 2016
Pursued a Bachelor of Technology in Information Technology, focusing on various aspects of technology and its applications in the industry.
Availability
Location
IndiaAuthorized to work in
Interested in hiring Joy?
You can contact Joy and 90k+ other talented remote workers on Himalayas.
Message JoyFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
