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Joy Ofuru

@joyofuru

HR Generalist and Administration Manager at BOSKEL NIGERIA LIMITED, coordinating recruitment, payroll, and executive support.

Nigeria

Message

At BOSKEL NIGERIA LIMITED, I coordinate recruitment and onboarding, payroll, and employee administration while supporting managers and employees on workplace matters. I also prepare reports and meeting materials for senior leadership.

From 2018 to 2022, I provided executive support to the Managing Director, managing calendars, meetings, correspondence, and travel. I prepared briefings and followed up on action items arising from executive meetings.

Earlier, I managed daily operations at RUMUOMASI SALEM CO-OPERATIVE INVESTMENT & CREDIT SOCIETY LTD and coordinated branch operations and customer service at AXA MANSARD INSURANCE PLC. My certifications include an Executive Diploma in Human Resources Management and Certified ISO 9001:2015 Internal Auditor.

Experience

Work history, roles, and key accomplishments

Current

HR Generalist / Administration Manager

Current

Boskel Nigeria Limited

Jan 2022 - Present (4 years 9 months)

Lead full-cycle recruitment and onboarding, manage employee relations, performance appraisals, payroll, and compliance with ISO standards. Coordinate administrative operations and support management with reports and events.

Recruitment Onboarding HR Policy Performance Management Payroll Processing Employee Relations ISO 9001 ISO 14001 ISO45001:2018 Microsoft Office Google Workspace

Executive Assistant to the Managing Director/ CEO

Boskel Nigeria Limited

Jan 2018 - Dec 2022 (4 years 11 months)

Provided direct executive administrative support, managed calendar, meetings, travel, and confidential correspondence. Coordinated action items and served as a communication link between the MD and stakeholders.

Calendar Management Travel Coordination Confidential Correspondence Meeting Coordination Report Preparation Stakeholder Communication Microsoft Office Google Workspace

Branch Operations / Customer Service Representative

AXA Mansard Insurance Plc

Jan 2013 - Dec 2018 (5 years 11 months)

Coordinated daily branch operations, managed customer enquiries and complaints, maintained records, and supported reporting. Trained and supervised direct sales agents and supported financial reconciliation.

Customer Service Operations Coordination Documentation Training Supervision Financial Reconciliations Communication Skills

Manager

Rumuomasi Salem Co-operative Investment & Credit Society Ltd

Jan 2011 - Dec 2013 (2 years 11 months)

Managed daily administrative and operational activities, prepared reports for the Board, supervised staff, and coordinated member services and loan processing. Improved documentation and workflow systems.

Operations Management Report Preparation Staff Supervision Member Services Loan Processing Documentation Workflow Improvement

Administrative Assistant II

Foundation Faith Church

Jan 2011 - Dec 2011 (11 months)

Provided administrative and organizational support, coordinated meetings and events, maintained correspondence and records, and supervised junior administrative personnel.

Administrative Support Meeting Coordination Event Coordination Records Management Supervision

Operations Intern

Guaranty Trust Bank

Jan 2010 - Dec 2011 (1 year 11 months)

Supported daily banking operations, documentation, and customer transactions. Assisted with administrative processes and records management in a time-sensitive environment.

Banking Operations Documentation Customer Support Records Management Confidentiality

Marketing / Transactions Intern

Seasystems Marine Integrated Services

Jan 2009 - Dec 2010 (1 year 11 months)

Supported client relations, administrative activities, and business development initiatives. Assisted with transaction documentation and maintained records.

Client Relations Administrative Support Business Development Documentation Record keeping