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Joylyn Dela RamaJR
Open to opportunities

Joylyn Dela Rama

@joylyndelarama

Dedicated remote chat support specialist delivering fast, accurate, and friendly customer service.

Philippines
Message

What I'm looking for

I seek a remote chat support role offering steady client-facing responsibilities, growth in support skills, and a collaborative, flexible work-from-home culture.

I am a dedicated, fast-learning customer support professional focused on remote chat and ticketing roles. I bring hands-on experience assisting clients with travel inquiries, bookings, and reservations through chat and email.

In previous roles I maintained accurate records of interactions and ticketing details while providing timely solutions to client concerns. I prioritize clear communication, problem-solving, and efficiency to ensure client satisfaction.

I am skilled at multitasking, fast typing, accurate data entry, and basic computer tools including MS Office and common chat platforms. I adapt quickly to new systems and strive to deliver friendly, professional support in a work-from-home setup.

I hold a Bachelor’s degree in Marine Biology and am seeking remote opportunities where I can apply my customer service strengths to support clients effectively and grow within a support team.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ZT

Zamboanga State College of Marine Sciences and Technology

Bachelor's in Marine Biology, Marine Biology

Completed a Bachelor's degree in Marine Biology with coursework focused on marine sciences and related biological studies.

Tech stack

Software and tools used professionally

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Joylyn Dela Rama - Customer Service Representative - Travel Associates Byaheng Pinoy | Himalayas