Open to opportunities

Gabriel Miceli

@gabrielmiceli

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MBA-qualified Project Management Professional driving process improvement, Agile delivery, and revenue growth.

Canada

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What I'm looking for

I seek a project or program role where I can lead cross-functional teams, drive process automation, ensure compliance, and deliver measurable revenue and efficiency gains in a collaborative culture.

I am an MBA-qualified Project Management Professional with experience leading cross-functional teams to deliver IT and business initiatives using Agile and Waterfall methodologies. I consistently drive process improvements, automation, and cost savings while ensuring compliance with regulations like AODA and PIPEDA.

In prior roles I managed multi-workstream projects, migrated infrastructure for payment systems, and led automation initiatives that reduced redundancy by 25% and contributed to $2.4M in company savings. I delivered measurable business results—onboarding 88 clients to generate $1.8M and achieving 37% net revenue growth.

I bring strong stakeholder management, client relationship skills, and technical familiarity with Jira, Confluence, Clarity, and MS Project. I return to the workforce with resilience, proven leadership, and a focus on delivering compliant, efficient solutions that improve user experience and business outcomes.

Experience

Work history, roles, and key accomplishments

Junior Project Manager

Prairie Payments Joint Venture

Aug 2023 - Oct 2024 (1 year 2 months)

Migrated 30+ credit unions to upgraded servers, improving transaction speed and reporting efficiency within four months and coordinated release schedules to resolve defects from major releases.

Project Management Clarity Jira Release Management PIPEDA Multi Workstream Forecasting

Business Development Specialist

Priority Healthcare

May 2022 - Jun 2023 (1 year 1 month)

Onboarded 88 new clients in 12 months, contributing to 37% net revenue growth and generating over $1.8M by exceeding monthly KPIs by 140% through strategic account management.

Business Development Account Management Client Onboarding Revenue Growth KPI Tracking Sales Strategy

Corporate Account Manager

Webinar.net

Aug 2021 - Apr 2022 (8 months)

Managed corporate B2B accounts and partnerships, generating over $600K in revenue by tailoring solutions, expanding channel sales, and implementing automation to streamline engagement.

Account Management B2B Sales Partnership Development Virtual Events Revenue Generation Automation

Project Coordinator

Mortgage Automator

Apr 2021 - Jul 2021 (3 months)

Managed a $50M infrastructure program for nationwide mortgage broker compliance and led automation for seven client accounts, reducing redundancy by 25% and overseeing a team of five developers.

Program Management Compliance Process Automation Team Leadership Stakeholder Management Workflow Optimization

Project Coordinator

SS&C Technology

Apr 2020 - Apr 2021 (1 year)

Led PMO functions including SOW meetings, compliance reviews, and monthly forecasting; launched an internal timesheet and productivity system that reduced company spend by $2.4M.

PMO SOW Management Forecasting Compliance Process Improvement Timesheets

Project Coordinator

IFDS

Jun 2019 - Apr 2020 (10 months)

Championed PMO processes and Agile delivery using Atlassian tools, managed onboarding for three global clients, and launched a productivity system that saved $2.4M in company spend.

PMO Agile Atlassian JIRA Confluence Client Onboarding Forecasting Process Improvement

Senior Client Operations Specialist

IFDS

Jan 2016 - Jun 2019 (3 years 5 months)

Led a team of 10+ supporting over 300,000 accounts, delivered weekly executive reports, achieved 99% SLA compliance, and improved operational efficiency and staff performance.